Business Continuity Specialist

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post —

We provide specialised integrated logistics services to customers in a range of industries including mining, chemical, gases, steel and plastics, petroleum, energy and Australian oil and gas industries and agriculture. Our customers operate in some of the most remote places on earth, 24 hours a day, seven days a week and require a logistics partner who can match their needs. We offer integrated value-based logistics solutions that bring greater operating efficiency and savings to our customers' supply chains.

Join Us as a Business Continuity Specialist – Drive Resilience in a Dynamic Environment

Are you a proactive problem-solver with a passion for keeping businesses running through uncertainty? We are looking for a flexible and agile Business Continuity Specialist to contribute to the evolution of our Business Continuity Management (BCM) program. In this pivotal role, you'll shape and refine continuity solutions, align them with crisis and IT recovery processes, and empower teams across the organisation to respond confidently to disruption. From impact assessments and plan development to training, awareness, and operational reporting, you'll be at the heart of building a resilient, responsive business.

As the Business Continuity Specialist, you will:

• Maintain and improve BCM related governance documents adapting to organisational and business changes.
• Lead business impact analyses and risk assessment workshops to identify critical processes and develop strategies to respond to potential disruptions
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• Guide business units in creating and updating Business Continuity Plans (BCPs) that are clear, actionable, and accessible to stakeholders.
• Drive training and awareness to ensure staff understand their roles during disruptions and support crisis exercises.
• Contribute to operational reporting and support customer tenders by providing insights on the BCM program .
• Communicate complex topics with clarity and influence to various audiences, promoting BCM priorities and ensuring professional standards.

Qualifications

• Professional designation in business continuity management (ABCP, MBCP, CFCP, CBCI, or equivalent) or practical experience and a proven track record in a similar role.

Skills and experience

• Robust experience in Business Continuity Management in large, complex multinational environments, with strong practical knowledge of BCM frameworks and stakeholder education.
• Familiar with IT disaster recovery, and ideally, although not mandatory, with ISO standards and the Security of Critical Infrastructure Act.
• Experience in global and matrixed organisations; and infrastructure-heavy sectors like logistics, manufacturing, or retail, with national and international business practice awareness.
• A self-starter with creativity, adaptability, and the ability to thrive in fast-paced, changing environments with hands on approach in delivering activities that embed business continuity management.
• Able to simplify technical topics, engage stakeholders effectively, and present across formats.
• Curious, team-oriented, open to feedback, and capable of working independently or leading planning efforts.

What moves you?
 

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

Are you excited about this role but are concerned you don't meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you're interested in this role but your past experience doesn't align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities. 

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