Boutique Supervisor

ABOUT THE COMPANY

TAG Heuer: The Swiss Avant-Garde watchmaker since 1860. Avant-garde is our culture and philosophy. Our unique heritage is built on a disruptive mindset, an innovative approach and a cool and free-minded spirit to think ahead and establish records. The TAG Heuer watches and chronographs are an authentic concentration of innovation, design and engineering for bold, self-confident people who are connected to the future.

We're opening a brand-new TAG Heuer Boutique in Chatswood this October

If you thrive on challenges, think outside the box, and love being part of a strong team culture, this is your chance to join Australia's most dynamic Swiss watch brand.

We're currently recruiting for:

• 1 x Full-Time Supervisor

This is a unique opportunity to be part of the launch team for our exciting new boutique, represent an iconic luxury brand, and deliver exceptional client experiences.

Reporting to the Boutique Manager, the successful candidate will act as brand ambassador in our Chatswood Boutique.

KEY RESPONSIBILITIES

In addition to maximising sales opportunities and developing potential clients, you will be:

• Driving the sales and results.
• Building collaborative working relationships with both customers and team members.
• Maintaining exceptional store presentation and visual merchandising.
• Ensuring excellent level of customer service reflected in your boutique and maintain effective relationships with customers.
• Providing an unforgettable experience in store.
• Assisting with coaching and training the retail team. Provide all team members with all the necessary tools to perform their job: training, merchandising, display, incentives, catalogue, product assortments.
• Assisting with VIP nights and corporate events
• Assisting with management reporting on financials and performance as required.
• Inspiring the team to be in line with company and brand objectives
• Achieving business targets, KPI's and goals through providing exceptional customer service
• Implementing a culture of coaching in the store
• Supporting the Boutique Manager – performance management, motivation, training, recruitment and career development
• Suggest Incentive schemes which will motivate the team.

SKILLS AND EXPERIENCES

At TAG Heuer, we are looking for talents who are creative, energetic, pragmatic, results-orientated and who balance well the 'think' and 'do'. While technical expertise is very important in everything we do, personality matters a lot to us: bring your own style & charisma

To be successful in this position, you will possess the following:

• 2+ years of retail management experience
• Self-motivated
• Must possess a passion for retail, timepieces or jewellery
• Good luxury sense and Customer mindset
• Strong team player with excellent verbal and written communication skills
• The willingness to act as a brand ambassador

This is an exciting opportunity to become a part of our iconic brand and a culture that invests in its people through tailored training and development.

If you are interested in building your career with TAG Heuer and LVMH, please apply now

Attractive benefits, incentives, and commission scheme to make your role more exciting

TAG Heuer is an equal opportunity employer. We are committed to provide a culture that is diverse, inclusive and respects and celebrates our differences. All applicants will be considered for employment without regard to ethnicity, sexual orientation, gender identity, religion, family or parental status or disability status.

Due to a high volume of interest, only shortlisted applicants will be contacted.

1860, Saint-Imier at the very heart of the birthplace of watchmaking. A young ambitious watchmaker decides to found his own brand. His name: Edouard Heuer. At just 20 years old, he was to revolutionize the watchmaking industry by breaking away from the established rules. Ever since that time, TAG Heuer's vocation has been to push back the boundaries and defy convention to invent incredible watches and chronographs of extreme precision. The invention of the oscillating pinion in 1887 exemplified this spirit, streamlining the chronograph's design and enhancing its responsiveness—a principle that underpins our engineering philosophy even today. Then came the 1916 Mikrograph, the first stopwatch accurate to 1/100th of a second, cementing TAG Heuer's reputation as the precision timekeeper in competitive sports. Indeed, the world of TAG Heuer is intimately linked to motor racing and the division of time into infinitely small units, but its aura extends well beyond this arena. Capturing TAG Heuer's ethos, our prominent partnerships and brand ambassadors express the brand's passion for action and high performance. These include the Oracle Red Bull Racing Formula 1 Team, the TAG Heuer Porsche Formula E Team, the Formula 1 Monaco Grand Prix and Monaco Grand Prix Historique, the World Endurance Championships and the Indianapolis 500. As for TAG Heuer ambassadors, they all share the ability to stand up to pressure, constantly pushing their limits. This illustrious group includes motorsport legends Ayrton Senna and Steve McQueen, Hollywood icons Ryan Gosling, Patrick Dempsey, Alexandra Daddario, and Wi Ha Jun, and tennis stars Naomi Osaka, Felix Auger-Aliassime and Petra Kvitovà. The brand's spirit of adventure is further represented by big wave surfers Kai Lenny and Maya Gabeira, alongside rising athletes such as Sydney McLaughlin-Levrone, Fred Kerley, Summer McIntosh, and Sky Brown.