Support Worker Senior

• Permanent Full-time role available at Western Sydney.
• Still working elsewhere? You can still access salary packaging
• 5-weeks leave, gym membership and an insurance discount.

I will own my voice. Support others. Stand firm in values.

Ready to take the next step in your career while making a real difference every day? Northcott is seeking a passionate and proactive Senior Support Worker to lead and grow our North Parramatta Day Program in a permanent full-time role. You'll be part of an inclusive and welcoming team environment—where 90% of staff say they enjoy their work—and have the opportunity to create meaningful impact in the lives of people with disability. We also offer a fantastic range of employee benefits, including salary packaging, discounted gym memberships, health insurance, and more.

About Northcott:

At Northcott, we believe everyone deserves the opportunity to live life their way. As a not-for-profit disability service provider, we support people with disability to explore possibilities, achieve goals, and live the life they choose.

With more than 90 years of experience and a strong presence across NSW, QLD and the ACT, Northcott is one of Australia's largest and most trusted disability service organisations. Every year, we provide people with a disability, along with their families and carers, with personalised and empowering support.

We are a registered NDIS provider employing more than 3,000 dedicated staff across metropolitan and regional locations.

Before applying for a role at Northcott, we encourage you to visit our website to learn more about our mission to ensure our values and culture are a good fit for you: Our Story.

What I Will Be Doing:

Join us in supporting people with disabilities to achieve their goals and build the life they choose—full of purpose, independence, and joy.

As a Senior Support Worker in our North Parramatta Day Program, I will:

• Support the day-to-day running of programs and activities focused on Everyday Life Skills, Work and Study, Adult and Teen Recreation, and School Holidays programs.
• Work closely with the Coordinator to support the team's success, stepping up when needed.
• Facilitate group activities such as art, drama, music, and gardening to engage and inspire customers.
• Assist with administration tasks, including WHS audits (fire drills, site safety inspections) to ensure a safe environment.
• Help plan and review customer programs, providing guidance to other support workers and ensuring that the programs meet customer needs.
• Assist with rostering in Niara, and help cover duties when the Coordinator is absent.
• Be available from 8 am to 4 pm, ensuring consistent support throughout the day.

I will support people with disability to achieve their goals and live with independence and dignity. I lead with confidence, communicate clearly, solve challenges effectively, and build strong relationships. I'm proactive, driven, and always focused on outcomes.

About you:

I believe in potential, not limits. I will:

• Create moments that foster confidence, independence, and growth.
• Offer encouragement alongside assistance, always focusing on building self-esteem.
• Show up with patience and consistency, understanding that every step forward matters.
• Recognise that learning comes in many forms, and approach each person's journey with openness and respect.
• Listen, learn, and adapt to support the unique needs of each individual.
• Create a safe, respectful space where people feel seen, valued, and supported in their personal growth.
• Be adaptable, reliable, and ready to encourage growth, no matter the challenge.
• Value diversityand embrace the strength in difference, ensuring every person feels respected and empowered.

Why do I want this role at Northcott?

• 5 Weeks Annual Leave: Enjoy generous time off to recharge and maintain balance
• Wellness Perks: Fitness Passport and reduced insurance.
• Perkbox: Access everyday savings, discounts, and wellbeing resources — our way of supporting you beyond the pay packet.
• Salary Packaging: I increase my take-home pay through packaging options, including $15,900 and $2,650 for meals/entertainment.
• 13 Days Sick Leave: I take the time I need to recover, with paid leave when unwell
• Paid Maternity Leave: I feel supported through life's key moments with 14 weeks of paid leave after 12 months.
• Learning and career advancement opportunities, and you will have your contributions valued.

Ready to Join Us?

If you're ready to step into a leadership role where your work truly matters, we'd love to hear from you. Please submit your resume and a brief cover letter explaining why you're the ideal fit for this exciting opportunity.

Northcott will review candidates throughout the recruitment process, likely before the close date and you will be advised of an outcome. For general enquiries about the role you are applying for, please email .

Diversity and Inclusion Statement

Northcott actively promotes diversity and inclusion in the recruitment process and throughout employment. We are committed to providing a workplace where every person is valued, respected and supported to progress. Northcott welcomes applications from and ensures no one is disadvantaged on the basis of their Aboriginal and Torres Strait Islander identity, culture, LGBTIQ+ identity, disability, gender, age, religion or caring responsibilities. If you require an adjustment to participate in the recruitment process, if you have a preferred contact method or require any information provided in an alternative format, please contact Diversity, Equity and Inclusion at .