Administrative Support Officer, Clinical Trial Unit

Company Description

Every institution values excellence. What matters most is why.

Griffith was created to be a different type of university. You'll find we're about leading research, academic excellence, and the transformative power of education. But what sets us apart is why those things matter and how you'll achieve them.

Why? Griffith brings together exceptional minds like yours from across the globe and from all walks of life. Here, we do incredible work, questioning and challenging, always in the pursuit of excellence.

Griffith's Clinical Trial Unit is a Core research Facility to the University that provides state of the art facilities for clinical trials. We support university researchers and academics in conducting their trials, but also provide professional clinical trial services to commercial clients such as the pharma and biosciences industry.

Job Description

As the Administrative Support Officer, you will support CTU management and staff by providing reception duties, as well as administrative and operational assistance for the day-to-day running of the unit.

Key responsibilities will include:

• Respond to/refer general enquiries and undertake daily reception duties including check in for visitors and trial participants.
• Manage generic email accounts and calendars; assist with onboarding of staff, organisation of events, activities and mail-outs.
• Manage diary, travel and accommodation bookings, participant sustenance, liaise with other areas within the University, and provide administrative support to staff, management, selection panels and committees as needed.
• Provide general administrative support, including ordering stationery, catering and routine procurement, room bookings, facilities and IT requests, laundry and waste collection, and visitor parking.
• Assist in managing the flow of information, establishing and maintaining administrative systems, including spreadsheets, information systems, registers, online booking systems, procedures and databases.

This is a full time, continuing contingent position based primarily at Griffith University's Gold Coast location. This means the role is ongoing, but continued employment is dependent on the availability of external funding.

As Griffith is a multi-campus University you may be required to work across other campus locations. Griffith University's campuses are located on the lands of the Yugarabul, Yuggera, Jagera, Turrbal, Yugambeh and Kombumerri peoples.

Salary Range

The full-time base salary for HEW Level 4 is in the range $73,623 - $77,680 per annum, plus 17% employer superannuation. The total FTE package is in the range $86,138 - $90,885 per annum.

About you

To be successful in this position, you will hold relevant tertiary qualifications and subsequent practical experience in clinical trials or health and medical research, or an equivalent combination of relevant skills, knowledge and experience.

In addition to the above, you will demonstrate:

• Strong organisational skills, with the ability to effectively prioritise and manage multiple tasks.
• Excellent communication skills, with experience in building and maintaining relationships including.
• Strong computer skills with and experience in procurement and financial transactions.
• An understanding of the clinical sector and associated confidentiality.

Additional Information

How to apply

At Griffith, we're committed to providing a safe and inclusive environment for all - whoever you are and wherever you're from. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.

Griffith University values diversity, inclusion and flexibility and we encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. For more information please visit our Equity, Diversity and Inclusion page. Griffith University also maintains a strict zero-tolerance policy against all forms of modern slavery. For more information, please refer to Griffith's Modern Slavery Policy.

Please submit your application online and ensure it includes the following:

• A covering letter outlining your suitability for the role (please refer to the About You section above and the position description)
• Current curriculum vitae/resume including full contact details
• Names and contact details of at least three professional referees (no contact will be made without your permission)

Applicants must have unrestricted work rights for the duration of the appointment. Sponsorship is not available for this position. Successful candidates may be subject to a criminal history check.

For further information about this role, please contact Professor Evelin Tiralongo - Director, Clinical Trial Unit at

For further application and recruitment advice, please contact Jinita Dhall, Talent Acquisition Partner on

Closing date: Monday, 27 October 2025 at 11:59pm AEST. All applications must be submitted online. Please allow at least 1 – 2 weeks from the closing date to expect an application update.