2IC/Assistant Business Manager

2IC / Assistant Business Manager

South Coast Renal @ Brockway House Medical Specialist

Southport, Gold Coast, Queensland

Part-Time (3 days per week) Salary: Based on experience.

About Us

South Coast Renal (SCR) is a specialist medical practice committed to providing outstanding nephrology care across the Gold Coast and Northern NSW. With a dynamic team of seven consultants and growing involvement in clinical trials and hypertension services, our practice continues to expand both in reach and reputation. Our team fosters a collaborative, professional, and forward-thinking workplace culture.

Following recent growth, we are now seeking an experienced and motivated Executive Assistant / Assistant Business Manager to support our Business Manager and play a pivotal role in maintaining the operational excellence of our practice.

About the Role

As the Executive Assistant / Assistant Business Manager, you will be the right hand to our Business Manager, ensuring that the day-to-day operations of the practice run smoothly and efficiently. This is a dynamic role with a strong emphasis on leadership, systems management, and administrative oversight.

You will work closely with our medical specialists, administrative team contributing to our culture of quality care, professional development, and innovation.

Key Responsibilities

• Provide high-level executive support to the Business Manager, including diary management, project coordination, and internal communications.
• Oversee and coordinate day-to-day operations in reception, billing, correspondence, and patient management systems.
• Assist with the supervision and support of administrative staff, including rostering, performance management, and recruitment activities.
• Coordinate internal systems and processes to optimise efficiency, including technology tools (e.g., Gentu, XERO, MS Office Suite).
• Support financial administration including accounts payable/receivable, payroll coordination, and reporting.
• Contribute to HR functions, including onboarding, training, and ensuring compliance with workplace legislation.
• Support business development activities including event organisation, stakeholder engagement, and internal/external communication.
• Assist with compliance and accreditation requirements across all areas of practice management.

About You

You are a highly organised, resourceful, and proactive professional with a passion for healthcare administration. You enjoy working collaboratively in a growing business and take pride in maintaining high standards.

Key Skills & Experience:

• Prior experience in a healthcare, medical, or specialist practice setting (essential).
• Strong administrative and organisational skills with the ability to manage multiple priorities.
• Excellent interpersonal and communication skills.
• Experience with medical practice software (e.g., Gentu) and accounting tools (e.g., XERO) highly regarded.
• Sound understanding of Medicare and DVA billing, Private Health Insurance billing, HICAPS, medical terminology, and clinical operations.
• Knowledge of HR processes and employment legislation.
• Ability to work both independently and collaboratively in a team environment.
• High level of discretion and professionalism in handling confidential information.

What We Offer

• A competitive salary package (commensurate with experience).
• Opportunities for career growth and professional development.
• A positive, supportive, and professional team culture.
• Paid leave over the Christmas/New Year shutdown.
• Flexible working arrangements within core business hours.
• Involvement in exciting areas of innovation, including clinical trials, infusion unit and hypertension care.

Join Us

This is an exciting opportunity to be part of a team at the forefront of specialist medical care. If you're looking for a long-term role with real responsibility and growth potential, we'd love to hear from you.

Apply now and become an integral part of South Coast Renal's journey.