Technical Support Officer

3 days ago

Brisbane, Queensland, Australia Colliers Full time $80,000 - $120,000 per year
Company Description

Our collaborative culture sets us apart. We help experts become true specialists and provide the long-term structure and platform to accelerate their success.

Job Description

We are looking for a highly organised Technical Support Officer to join our National IT team based in the Brisbane CBD. Reporting into the Service Desk Manager, this role will be the face of IT in Queensland for Colliers and will be responsible for providing excellent customer service to all levels of the QLD business in an efficient, personal and professional manner.

Some of the key responsibilities in this role include:

  • Identifying and proactively resolving IT issues, primarily for the Brisbane CBD, E&D & Gold Coast offices
  • Providing first and second level hardware and software support
  • Adhering to all processes and documenting procedures accordingly
  • Making recommendations on upgrades and replacements when necessary
  • Proactively building the IT brand via local delivery of customer facing technology initiatives
  • Involvement in IT projects
Qualifications

Some of the key technologies that this position will be supporting are:

  • Windows 10 and Windows 11
  • MS Office 365 – Outlook, Excel, Word, PowerPoint, One Note, One Drive, SharePoint
  • Citrix
  • MS Teams
  • Audio and Visual (conferencing)
  • SCCM and Intune

To be successful in this role you will have:

  • Tertiary qualifications with demonstrated working experience in a sole IT customer support role within a corporate office environment
  • A minimum of 3-5 years' experience in similar IT support roles
  • Be organized, with the ability to work autonomously with a busy and varied workload
  • Strong customer/client focus with excellent communication skills
  • Experience with hardware lifecycle management would be an advantage
  • Experience in working with Microsoft applications and a working knowledge of networks
  • Experience of building business relationships and servicing senior level management
  • Ability to confidently deliver any information session or training as required
  • ITIL V3 certification essential and V4 desirable
  • Windows 11 and Intune desirable

This is an autonomous role which is supported by a wealth of experience from the regional IT team. If you are seeking a varied role within a large corporate environment in which to grow your IT career, then this is the role for you. 

Additional Information

Experts join experts, and we welcome you to join us as we lead the industry into the future.

Please apply with your CV or call Kate Dobbie, Associate Director | Careers on for more information. Please be advised that applications will only be accepted directly rather than via recruitment agencies.

Please be advised that applications will only be accepted directly rather than via recruitment agencies.

  • Technical Sales Support Officer

    4 weeks ago

    Brisbane, Queensland, Australia Daikin Australia Full time

    Join to apply for the Technical Sales Support Officer role at Daikin Australia2 days ago Be among the first 25 applicantsJoin to apply for the Technical Sales Support Officer role at Daikin AustraliaOur CompanyDaikin has a solid history and reputation in holding its number 1 position in the global market for air conditioning. The foundation of its success...

  • Technical Sales Support Officer

    4 weeks ago

    Brisbane, Queensland, Australia Daikin Australia Full time

    Join to apply for the Technical Sales Support Officer role at Daikin Australia2 days ago Be among the first 25 applicantsJoin to apply for the Technical Sales Support Officer role at Daikin AustraliaOur CompanyDaikin has a solid history and reputation in holding its number 1 position in the global market for air conditioning. The foundation of its success...

  • Technical Support Officer

    2 days ago

    Brisbane, Queensland, Australia Assa Abloy Group Full time

    About UsASSA ABLOY is the global leader in door opening solutions, dedicated to satisfying end-user needs for security, safety, and convenience.With offices in over 70 countries, we are represented in all major regions across both mature and emerging markets.In Australia, ASSA ABLOY operates a manufacturing site, taking design concepts through to finished...

  • Technical Officer

    3 weeks ago

    Brisbane, Queensland, Australia EducationHQ Full time

    Technical Officer - Statewide Vision Impairment ServicesTechnical Officer - Statewide Vision Impairment Services2 days ago Be among the first 25 applicantsjob recruited via Department of Education and Training (Queensland) (Brisbane, Queensland, Australia)Job Reference QLD/CO652993/25TClosing date August 20, 2025Location Brisbane Inner City,Brisbane -...

  • Technical Officer

    3 weeks ago

    Brisbane, Queensland, Australia EducationHQ Full time

    Technical Officer - Statewide Vision Impairment ServicesTechnical Officer - Statewide Vision Impairment Services2 days ago Be among the first 25 applicantsjob recruited via Department of Education and Training (Queensland) (Brisbane, Queensland, Australia)Job Reference QLD/CO652993/25TClosing date August 20, 2025Location Brisbane Inner City,Brisbane -...

  • Technical Support Officer

    2 days ago

    Brisbane, Queensland, Australia Assa Abloy Group Full time

    About UsASSA ABLOY is the global leader in door opening solutions, dedicated to satisfying end-user needs for security, safety, and convenience. With offices in over 70 countries, we are represented in all major regions across both mature and emerging markets.In Australia, ASSA ABLOY operates a manufacturing site, taking design concepts through to finished...

  • IT Helpdesk Support Officer

    14 hours ago

    Brisbane, Queensland, Australia beBeeCustomer Full time $70,000 - $95,000

    Technical Support Specialist PositionWe are seeking a highly skilled Technical Support Specialist to join our national team on a 6-month contract. This opportunity could transition into a full-time permanent role for the right candidate.The successful candidate will provide centralized support and service to the business, assisting with the integration into...

  • Technical Officer

    17 hours ago

    Brisbane, Queensland, Australia Buscojobs Full time

    Company DescriptionEvery institution values excellence. What matters most is why.Griffith was created to be a different type of university. As a Technical Officer, you'll find we're about leading research, academic excellence, and the transformative power of education. But what sets us apart is why those things matter and how you'll achieve them.Why?...

  • Technical Sales Support Officer

    2 weeks ago

    Brisbane, Queensland, Australia Buscojobs Full time

    Our Company Daikin has a solid history and reputation in holding its number 1 position in the global market for air conditioning.The foundation of its success and continued growth is truly in our people, who strive and are encouraged to do remarkable things, including thinking differently and being open to new possibilities.At Daikin Australia, we live and...

  • Technical Support Engineer

    2 days ago

    Brisbane, Queensland, Australia Microsoft Full time

    Technical Support Engineer - Office / CopilotJoin to apply for the Technical Support Engineer - Office / Copilot role at MicrosoftTechnical Support Engineer - Office / Copilot1 week ago Be among the first 25 applicantsJoin to apply for the Technical Support Engineer - Office / Copilot role at MicrosoftWith more than 45,000 employees and partners worldwide,...