Senior Case Manager

4 days ago

Whitebridge New South Wales, Australia Allianz Australia Full time $80,000 - $120,000 per year

At Allianz, we're proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and securing the future for our customers.

We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part of an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being.

Let's care for tomorrow, so we can create a better future together, for everyone.

We are looking for a driven and dedicated Senior Case Manager to join our NSW team. As a Senior Case Manager, you will be responsible for returning people back to work and heath utilising your Workers Compensation knowledge and experience coupled with your empathy and passion, as well as developing strong relationships with key stakeholders. This is a permanent, full-time role.

About The Role

  • Manage a diverse portfolio of claims for corporate clients or government clients.
  • Work in partnership with internal and external stakeholders meeting Allianz's service principles.
  • Determine liability and timely assessment of treatment requests.
  • Appropriately document claims decisions.
  • Utilise claims management systems.
  • Developing and implementing claims strategies that deliver positive and sustainable outcomes.
  • Meet key compliance and performance measures.
  • Coach and support newer team members.

About You

  • Experience as a Workers Compensation Case Manager or other personal injury lines.
  • You have excellent communication skills both written and verbal with a customer focused approach.
  • You have the ability to handle difficult situations and whilst resolving complex situations in a timely manner.
  • You are proactive with the drive to learn and develop skills.
  • You have excellent time management skills and the ability to adapt when changes occur.
  • A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape

Benefits And Perks

  • Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day
  • Flexible Work-Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance.
  • Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
  • Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer
  • For more details about our benefits, visit the Allianz Careers site.

About Our Culture
We care about everything that makes you, you. We believe in a workplace that celebrates inclusion and equal opportunity, where people of all genders, ages, religions, sexual orientations and abilities are not only welcomed but valued for the unique perspectives and talents they bring to work. We're committed to fostering an environment where everyone belongs and can thrive and reach their fullest potential.

Adjustments and support
If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to for a confidential conversation.

  • Senior Case Manager

    2 days ago

    Casino, New South Wales, Australia Momentum Collective Full time $60,000 - $90,000 per year

    ABOUT USMomentum Collective is a values-led, not-for-profit organisation making a difference across mental health, disability, housing, homelessness, domestic violence, and community services. With over 40 years of impact, we're proud of our work—and the people who make it possible.ABOUT THE ROLEThe primary function of the Family Preservation Senior Case...

  • Senior Case Worker – Youth Services

    2 weeks ago

    Gosford, New South Wales , Australia Coast Shelter Full time $51,000 - $120,000 per year

    Senior Case Worker – YouthFull-Time$51.00 per hour + Super & Salary Packaging Life at Coast ShelterCoast Shelter is a leading Central Coast not for profit charity assisting families, adults and young people with complex issues arising from their experience of homelessness, abuse and neglect. Our organisation is driven by our mission to deliver...

  • Case Manager

    1 week ago

    Mascot, New South Wales, Australia Percepta Asia Pacific Full time $60,000 - $90,000 per year

    Do you have excellent customer service skills? Do you want to join a luxury automotive brand?Join our team as a Case Manager and immerse yourself in a role where every interaction is an opportunity to exceed expectations and turn challenges into triumphsWhat We Offer:Vibrant Culture:Experience our values in action every day, fostering a supportive...

  • Case Manager

    1 week ago

    Liverpool, New South Wales, Australia Melbourne Health and Care Services Full time $60,000 - $90,000 per year

    We are seeking a vibrant and enthusiastic Case Manager to join our growing team If you're passionate about helping people, eager to learn, and ready to grow with us, this could be the perfect role for you.About MHCS:Melbourne Health & Care Services is a registered NDIS support provider based in Victoria and has recently expanded its services into New South...

  • Case Manager

    2 days ago

    Ballina, New South Wales, Australia Momentum Collective Full time $60,000 - $80,000 per year

    ABOUT USMomentum Collective is a values-led, not-for-profit organisation making a difference across mental health, disability, housing, homelessness, domestic violence, and community services. With over 40 years of impact, we're proud of our work—and the people who make it possible.About the RoleWe are seeking a dedicated Case Manager to join our...

  • Clinical Case Manager

    2 days ago

    Mascot, New South Wales, Australia Tradewind Australia Full time $80,000 - $120,000 per year

    Job Title: Clinical Case Manager (Home Care Packages) Location: Mascot, New South Wales Position Type: Full-time - Permanent - 5 days a week About the Role: We are seeking a compassionate and experienced person with a background in aged care to join our team as a Home Care Packages Case Manager. This role involves supporting elderly clients living at...

  • Case Manager

    2 weeks ago

    Mascot, New South Wales, Australia Neami National Limited Full time $72,000 - $74,400 per year

    Casual Case Manager For all people in Australia living with mental health and wellbeing challenges to live a life that is meaningful to them. Position DetailsCasual PositionClassification: SCHADS Level 4 with an hourly rate of Level 4: $ $60.02 including casual loading + SuperannuationSalary packaging arrangements providing tax benefits available for...

  • DFV Case Manager

    2 weeks ago

    Ballina, New South Wales, Australia Momentum Collective Full time $60,000 - $80,000 per year

    About UsMomentum Collective is a registered charity and not-for-profit community services organisation creating inclusive opportunities and positive outcomes. We have a proud 40-year track record operating in a suite of services including disability accommodation and support, mental health, aged care, homelessness, community housing, family and domestic...

  • Behavioural Support Practitioner

    2 days ago

    Hamilton, New South Wales, Australia Educational Case Management Pty Ltd Full time $90,000 - $120,000 per year

    We are looking for a Behavioural Support Practitioner to join our Multi-disciplinary teamAre you ready to step into a role that's fulfilling, flexible, and full of opportunity?Educational Case Management is looking for an enthusiastic and passionate Positive Behavioural Support Practitioner to join our thriving, supportive multi-disciplinary team in Hamilton...

  • Case Manager

    1 week ago

    Bar Beach, New South Wales, Australia Bendigo Advertiser Full time

    EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our...