Dementia Together Case Manager – Rockhampton

• Make a real difference – support clients living with dementia and their families to navigate services and maintain quality of life.
• $40.00 per hour plus generous salary packaging
• Ongoing training and development opportunities in dementia and aged care standards

The Dementia Together program, supported by CatholicCare, is a carer wellbeing and respite initiative geared towards empowering and enhancing the skills of individuals living with dementia and their caregivers within the community. The role of the Case Manager is pivotal in delivering the Dementia Together program.

This involves conducting initial assessments to determine eligibility and program suitability, while also providing guidance, support, and appropriate referrals to address the needs, knowledge gaps, and skill deficiencies of the carer and the individual living with dementia. The goal is to enable them to continue living at home for an extended

period successfully.

Key responsibilities of this role include:

• Conducting preliminary assessments to determine program eligibility and suitability, offering guidance, support, and referrals as necessary to address the specific needs, knowledge gaps, and skill deficiencies of the caregiver and the individual living with dementia, irrespective of their initial program suitability.
• Developing individualised care plans aimed at equipping carers and supporting individuals with dementia to maximise their participation in the Dementia Together program. This involves addressing identified needs and skill gaps, along with the recording and incorporating requested education sessions into the program planning considerations; and
• Participation in Dementia Together programs by taking on roles such as House Lead, Overnight Lead, Engagement Assistant, or other roles ensuring program requirements are fulfilled in line with documented processes, including assisting with the set up and cleanup of programs.

In summary, the Case Manager is a vital link in ensuring that individuals living with dementia and their caregivers receive the support, resources, and personalised care needed to enhance their well-being and quality of life through the Dementia Together program.

What we are looking for:

• Minimum of 5 years demonstrated experience supporting individuals and providing services to persons living with dementia care and their carers;
• Hold a certificate of attainment for nationally accredited unit of competency "CHCAGE011 – Provide Support to People Living with Dementia" (or relevant unit of competency superseding this credential), or the willingness to obtain.
• Completion of a Diploma of Community Services, Certificate IV in Community Services or similar related discipline (Highly Desirable)
• Current C or CA class Driver's license (QLD)

Core Competencies

• Dementia Knowledge and Awareness: Solid understanding of dementia & dementia care, common symptoms, and subtypes, and its impact on individuals and carers.
• Effective Communication and Collaboration: Ability to work well clients, team members, and stakeholders while documenting needs and managing information effectively. Provide exceptional customer service with a person centred approach.
• Adaptability and Autonomy: Capability to work independently towards set goals, maintain open communication, and exhibit adaptability and solution oriented thinking when faced with changes or limitations.
• Basic Computer Proficiency and Data Security: Proficiency in standard computer applications (Microsoft Office suite) and adherence to data security and privacy best practices. Be able to offer initial technical assistance or collaborate with the IT Team to support the program's computer hardware and peripherals

Apply Now – Applications will be assessed as they are received and shortlisting may occur throughout the advertising period

To apply for this opportunity, please submit:

Your current resume

A cover letter addressing the core competencies of the role

Don't miss out Apply today and be part of the team at CatholicCare Central Queensland.

NB: All offers of employment are subject to the satisfactory completion of relevant screening and background checks, including an Australian Federal Police check, an NDIS disability worker screening check, and attainment of a Blue Card for working with children, prior to commencement.