Senior Customer Success Manager Remote Flexible

9 hours ago

Australia Life of Prosperity Pty Ltd Full time $80,000 - $120,000 per year

Are you an experienced Customer Success or Client Support professional who thrives in a self-directed, performance-based environment?

We're seeking a Senior Customer Success Manager to take ownership of client outcomes, build strong relationships, and deliver measurable results.

This remote, flexible role is ideal for a results-driven professional who values autonomy, meaningful work, and collaboration within a supportive, growth-focused team.

Tasks
  • Manage and support high-value client relationships, applying proven marketing and business strategies to achieve measurable outcomes.
  • Provide strategic guidance, professional coaching, and problem-solving to help clients reach their goals.
  • Use digital tools and performance insights to optimize client outcomes and internal processes.
  • Take ownership of your workflow, priorities, and performance in a self-managed environment.
  • Collaborate with a supportive professional team focused on growth and results.
Requirements
  • 7+ years' experience in customer success, client support, or account management.
  • Proven track record managing complex client relationships and achieving measurable results.
  • Exceptional communication, relationship-building, and analytical skills.
  • Self-motivated and accountable professional who thrives with autonomy and flexibility.
  • Comfortable working independently within a performance-based structure.
Benefits
  • Fully remote position with flexible scheduling.
  • Performance-based rewards tied to measurable results.
  • Supportive, professional team environment focused on growth and success.
  • Work that aligns with your values, lifestyle, and professional goals.

If you're a seasoned Customer Success professional ready to take ownership, deliver measurable results, and contribute in a meaningful way — we'd love to connect with you.

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