Digital Portfolio Manager

At HCF, we're on a mission to deliver better health outcomes for our members through innovation and digital transformation. We're looking for a Digital Portfolio Manager to play a pivotal role in shaping and optimising our digital portfolio.

In this role, you'll manage the digital portfolio lifecycle, driving alignment with enterprise priorities, ensuring effective governance, and providing transparency into performance. You'll partner with cross-functional teams to support prioritisation, agile delivery, and continuous improvement helping us deliver maximum value to our members.

This is a great opportunity for a strategic thinker with strong analytical skills and experience in digital portfolio management within agile environments.

What you'll do

Digital Portfolio Management & Governance

• Support planning, execution, and optimisation of HCF's digital portfolio in line with strategic goals.

• Maintain the digital portfolio roadmap and collaborate on prioritisation to maximise value.

• Partner with Delivery Management Office (DMO) and Enterprise Portfolio Governance (EPG) on resource allocation and governance.

• Monitor portfolio health, risks, and dependencies, escalating issues where needed.

Reporting & Insights

• Develop dashboards and reporting tools that provide visibility of portfolio performance.

• Deliver actionable insights to senior stakeholders for data-driven decision-making.

• Track KPIs and metrics on delivery velocity, investment performance, and strategic alignment.

Program Support & Delivery Oversight

• Partner with delivery teams to ensure initiatives progress on time, within scope, and budget.

• Champion agile delivery practices and contribute to continuous improvement.

• Facilitate collaboration across teams to resolve challenges and improve execution.

Stakeholder Engagement

• Act as a key liaison between digital teams and business stakeholders.

• Clearly communicate portfolio status, risks, and opportunities across the organisation.

• Support a culture of accountability and transparency in portfolio reporting.

Operational Excellence Support

• Collaborate with Product Ops and Design Ops to streamline processes.

• Oversee tools and platforms that underpin product and design operations.

• Contribute to tooling and automation initiatives to enhance workflows and collaboration.

What you'll bring

Essential

• Proven experience in digital portfolio management, product delivery, or PMO roles.

• Strong knowledge of agile delivery frameworks (e.g. Scrum, Kanban).

• Experience with portfolio reporting tools (e.g. Jira, Confluence).

• Excellent stakeholder management and communication skills.

• Analytical mindset with strong data interpretation and insights capability.

• Highly organised with strong prioritisation skills.

Desirable

• Experience in healthcare, insurance, or other regulated industries.

• Familiarity with product and design operations.

• Certifications in Agile, SAFe, or Lean Portfolio Management.

• Exposure to digital transformation initiatives.

Why join HCF?

At HCF, Australia's largest not-for-profit health fund, we're proud to make healthcare more affordable, understandable, and accessible for our members. You'll be part of a collaborative, values-driven team where you can make an impact while continuing to grow your career.

 Apply now to help shape the future of digital at HCF

About HCF

At HCF, our purpose is to bring our human touch to healthcare. Since 1932 we've been putting our members and their health first. As Australia's largest not-for-profit health fund, we cover 2 million members with health, life, travel and pet insurance and our vision is to make healthcare understandable, affordable, high quality and member centric.

We want to be true health partners to our members, easily guiding the healthcare choices that are right for them. At HCF, our values are the way we do things and create the necessary culture to help us realise our purpose and deliver our  Strategy. Living our values in action we step forward, walk in their shoes, stay human, make it better and get there together.
 

Culture & Benefits 

Purpose-driven passion
We're united by a common purpose: to make healthcare affordable, understandable, high quality and member-focused.

Wellness and work-life balance
We'll empower you with the necessary skills and tools to support your personal wellbeing journey, ensuring you perform at your best. Our offerings include:

• 50% subsidy on HCF hospital and/or extras cover

• 18 weeks of parental leave for all new parents

• Mental health and wellbeing programs, including workshops, fitness classes, flu vaccinations, skin checks and more

• Discounts on HCF's products, including life, pet and travel Insurance, as well as discounts at Fitness First gyms and on our eyecare products.

Collaboration and inclusivity
We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplace is welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and socio-economic status.

Continuous learning and growth
We believe in lifelong learning. HCF provides opportunities for personal and professional development. From workshops to mentorship programs, we encourage your growth and curiosity.

Next steps

If you require any adjustments to assist you in making your application or during the recruitment or onboarding process, please reach out to Talent Acquisition –  to discuss.

We encourage applicants to submit their applications at their earliest convenience, as at HCF, we review applications as they are submitted, and may have filled the role prior to the job closing date.

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