Learn to Swim Supervisor

PRIMARY DETAILAn exciting opportunity is available for an experienced Learn to Swim Supervisor to deliver engaging, high-quality in-water instruction to Learn to Swim members through a variety of ages and abilities and contribute to the continued success of our Learn to Swim program.- Salary: Competitive Above Award Salary- Appointment Type: Full Time (38 hours per week), continuing position- Location: Macquarie University, North RydeTHE ROLE is currently seeking a Learn Swim Supervisor to join the Macquarie University Sports and Aquatics Centre (MUSAC) team. Reporting to the Aquatics Coordinator, the Learn to Swim Supervisor is responsible for the day to day running of the Learn to Swim program. The hours will be spread across weekdays and one weekend day.This position has become available following an internal promotion, presenting an exciting opportunity for a new team member to join our award-winning swim school.Macquarie University Sport and Aquatic Centre (MUSAC) is proud to be an award-winning swim school, having been named "Swim School of the Year 2024 and 2025" by the Aquatic & Recreation Institute NSW (ARI NSW) and featured in Australasian Leisure Management for our innovation and excellence in aquatic education, as well as "Best Swim School" in 2024 by Swim Coaches & Teachers Australia (SCTA).The role includes, but is not limited to:Provide high quality in-water learn to swim and water safety instruction consistent with MUSACs Learn to Swim program lesson and progression plans.Supervise and ensure the smooth delivery of Learn to Swim lessons being conducted whilst maintaining a maximum level of customer service to parents and swimmers.Identify and resolve complaints and situations using a range of problem-solving and decision-making tools. Resolve in a manner that promotes positive customer service.Assist in identifying and developing training requirements for the Learn to Swim program, providing training to Learn to Swim Instructors to ensure skill levels are being maintained and are at the required standards.Assist in developing, and foster strategies to improve team cohesion and performance within the department, eg. awards, high levels of communication etc.Assist in the planning and delivery of other Learn to Swim program initiatives such as School Sport, Holiday Program water safety, and member retention activities.Assist the Learn to Swim Coordinator with the general management of the program including assisting with rostering, timetabling, responding to enquiries and resolving issues or complaints as appropriate to the level of this role.Comply with relevant EEO and WHS regulations.Perform any other duties as required and appropriate for this classification.At , you will benefit from being part of a dynamic and committed team.  You will positively impact the lives of students, staff and the wider community and effect change across a broad range of programs, initiatives and ways of working.ABOUT YOUYou have a customer centric mindset combined with a passion for swimming and teaching. You have the ability to work well in a team environment, as well as the initiative to work independently.In addition, you meet the following key criteria:Experience in teaching all levels/age groups of Learn to Swim (LTS) and water safety instruction.Planning and organising skills, ideally swim programming.Excellent written and verbal communication as well as strong customer service skills.Solve problems quickly and constructively.Enthusiastic, fun and a passion for teaching swimming to children.Supervisory Experience is desirable.Regulatory requirements:AUSTSWIM or Swim Australia Teacher of Swimming and Water SafetyFirst Aid Certificate with CPR.Working with Children Check.Criminal history check.Applicants must be legally entitled to work in AustraliaAUSTSWIM or Swim Australia Teacher of Infants and Preschool desirable, but not mandatory.HOW TO APPLYIf this role is the right fit for you and you are keen to work within a team of enthusiastic and like-minded people who are passionate about teaching children to swim and promoting water safety, please apply online via the Workday portal.Your application should include a current resume and a cover letter outlining your suitability for the role and demonstrating how you meet the key criteria and regulatory requirements outlined above.Role Enquiries: Nicholas Luca-Hancock, Learn to Swim Coordinator at Submission of Applications Open Until: Wednesday 7 January 2026 at 11:59 p.m. (AEDT)WHY JOIN ?Competitive Salary with 12% SuperannuationComplementary Macquarie University Sport & Aquatic Centre gym access Ongoing education and professional development opportunities Access to our staff wellbeing program and staff support services  Working on a vibrant parkland campus, with a huge variety of food & beverage outlets, and general practice & hospital amenities Access to discounted corporate health insurance and employee flu shot program Full access to the University's Library Staff discounts at Campus Life operated hospitality outlets Salary sacrifice optionsIf you're already part of the Macquarie Group (MQ University, , MQ Health, MGSM), you'll need to apply through your employee Workday account. To apply for this job: Login to Workday and go to the Careers App > Find Jobs.Applications Close:07/01/2026 11:59 PM​A Place Where You BelongAt Macquarie, we believe diversity makes us stronger, inclusion drives our success, and belonging inspires us to do our best work. We are proud to foster a community where different backgrounds, identities, and experiences are valued, and where our people are empowered to thrive through supportive leadership, shared responsibility, and a deep commitment to genuine care and respect for our community. Find out more about our vision for a truly inclusive workplace in our Diversity, Inclusion and Belonging Framework. Flexible WorkAt Macquarie, we believe by providing flexibility in when, where and how work is done, we can support our staff to manage their personal commitments, while optimising their work performance and contributions to the University. See how we lead in flexible work to enable an outcome focused and inclusive workplace. To learn more about our culture and hiring process, visit our Jobs at Macquarie page.