Product Designer

At SiteMinder we believe the individual contributions of our employees are what drive our success. That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It's in our differences that we will keep revolutionising the way for our customers. We are better together

What We Do…

We're people who love technology but know that hoteliers just want things to be simple. So since 2006 we've been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply.

We've helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between.

And today, we're the world's leading open hotel commerce platform, supporting 50,000 hotels in 150+ countries - with over 130 million reservations processed by SiteMinder's technology every year.

About the Product Designer role...

SiteMinder's Experience Design team is on a quest to make every hotelier's job easier and their business more profitable. To help us get there, we're hiring a Product Designer to join our team and evolve our key product experiences, including our mobile apps and Smart Platform.

So, if you love solving complex problems with human-centred design and technology, keep reading

Working with a high-performing product team, this role will play an integral part in designing the future of SiteMinder's hotel commerce platform, across both mobile and desktop. You will be crafting the foundation for the user experience, on which other teams will build their products.

Your UX mission is to unify our powerful tools into a single, elegant experience. You will tackle our customers' most pressing challenges: simplifying complex workflows, helping them make smarter revenue decisions, and ultimately giving them back time to focus on what they do best—creating amazing guest experiences.

What you will do...

• Creating high fidelity designs (in Figma), journey maps, logic flows, and design concepts

• Creating prototypes in Figma but also using other methods such as hand-coded HTML and AI 'vibe coding'

• Conducting usability testing to evaluate designs

• Conducting user research to understand needs and behaviour, as well as opportunities for our product(s)

• Collaborating closely with engineers: co-designing solutions, sharing insights/knowledge, conducting design QA and negotiating outcomes.

• Participating in, or leading, workshops and design sprints

• Working with the Senior and Lead designers and taking feedback and coaching from them

What you have...

• A natural problem solver

• A good collaborator

• Agile/adaptable 

• Comfortable with ambiguity

• Experienced in using a design system

• Understanding of Human interface guidelines and material design

• Experienced in a SaaS product context

• Experienced in Native Mobile design and Experiences is a plus

• Experienced in the hotel or travel industry is a plus

Our Perks & Benefits…
- Equity packages for you to be a part of the SiteMinder journey
- Hybrid working model (in-office & from home)
- Mental health and well-being initiatives
- Generous parental (including secondary) leave policy
- Paid birthday, study and volunteering leave every year
- Sponsored social clubs, team events, and celebrations
- Employee Resource Groups (ERG) to help you connect and get involved
- Investment in your personal growth offering training for your advancement

Does this job sound like you? If yes, we'd love for you to be part of our team Please send a copy of your resume and our Talent Acquisition team will be in touch.

When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.