Optical Assistant
4 days ago
Looking for a role in a family-owned (not corporate-controlled) optical practice? Join a tight-knit team, renowned for stellar customer service and top-tier professional eyecare.
This is your chance to shine in a local optometry practice where patient vision and satisfaction are at the heart of everything they do
Here's what you'll do:
- Welcome patients, ensuring a warm and professional first impression
- Confirm all patient appointments in advance, managing the appointment diary with precision
- Process payments, handle billing, and navigate HICAPS insurance claims
- Guide patients in selecting the perfect frames and lens styles
- Resolve customer concerns with a commitment to satisfaction
- Open and close the practice
- Train new staff
- Balance end-of-day accounts and banking
- Curate sales merchandising - showcase the latest in eyewear fashion
- Monitor lens and frame stock levels, meet with sales reps to select cutting-edge designs, and phase out discontinued styles
- Keep the practice sparkling clean and visually appealing, reflecting the commitment to quality
Say goodbye to blurry work-life balance
- No late-night shifts - keep your evenings clear
- No Saturday mornings - enjoy your weekends and refocus for Monday
Who we're looking for: If you have previous optical retail experience and a passion for helping patients see the world more clearly, we're eager to see your application. Familiarity with lens prescriptions, frame adjustments, or optical dispensing is a plus
Job Types: Full-time, Permanent
Pay: $25.00 – $30.00 per hour
Expected hours: 38 per week
Work Authorisation:
- Australia (Required)
Work Location: In person
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