Corporate Travel

6 days ago

Perth, Western Australia ATPI Australia Full time $80,000 - $120,000 per year

Strategic Account Manager - Corporate Travel

Are you an energetic travel professional who thrives on strategically managing a customer portfolio and providing an exceptional customer experience? Do you relish working in a fast-paced environment focusing on building lasting relationships and ensuring customer satisfaction, growth, and retention? Your in-depth experience in the corporate travel industry is crucial to this role, where your portfolio will include a diverse mix of global, regional, and local customers.

ATPI is a world leader in delivering solutions and services to companies requiring complex logistical management of their staff travel, and our team needs you

ATPI awarded "Most Outstanding Global Travel Management Company" at NTIA 2024

Responsibilities

You will be responsible for:

  • Establishing business plans, providing consultative analysis, and conducting quarterly reviews.
  • Monitoring business plans alongside monthly revenue targets, forecasts, and customer objectives.
  • Developing and maintaining strong client relationships through regular client contact and communications with global account managers and internal teams.
  • Working closely with clients and in-house operations to ensure a consistent and SLA-driven service delivery
  • Continual review of the customer value proposition to ensure retention and success with re-tenders
  • Effectively demonstrate the company's operating and analytical tools at the client level.

Core Competencies

  • Strong relationship-building skills
  • Demonstrated success in a client experience/account management role in the corporate travel industry
  • Excellent presentation and communication skills, both written and verbal
  • Budgeting, forecasting, and sales reporting experience
  • Sound attention to detail and time management
  • Driven and resilient with the ability to self-manage and prioritise
  • Proficiency with Microsoft Office, familiarity using a CRM system, and ability to adapt to new software programs.
  • Creative "outside the box" thinking.

ATPI offers flexible working arrangements and a generous salary package, including competitive employee benefits. Work within a supportive and professional team and an award-winning company.

*ATPI has recently been acquired by Direct Travel, creating a powerhouse travel management company, with a global presence in 90 countries.

*Not eligible for visa sponsorship

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