IT Operations and Vendor Manager
2 days ago
IT Operations and Vendor Manager
Australia | Hybrid
Key Responsibilities
- Manage vendor selection, contracts, and ongoing performance.
- Monitor SLAs and KPIs, conducting regular reviews and driving improvements.
- Ensure compliance with ISO 27001 and manage IT risk registers.
- Optimize IT spend, licensing, and forecasting.
- Lead continuous improvement initiatives within IT operations.
Qualifications & Experience
- Strong background in IT vendor and MSP management.
- Proven negotiation and contract management expertise.
- Familiarity with ITIL processes and cloud-first environments.
- Financial acumen in budgeting and cost optimization.
- Excellent communication and stakeholder management skills.
Why This Role
This is an opportunity to step into a leadership position where you will shape IT operations, strengthen vendor partnerships, and support business-critical technology outcomes in a dynamic, cloud-first environment.
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