Store Manager/s

Work alongside a not-for-profit Indigenous Organisation - to provide essential services to some of the most remote communities in Outback Australia

Mai Wiru is seeking expressions of interest for full-time experienced store managers to run rural community stores across SA (APY Lands) and NT. 

Applicants can apply individually or as a couple, as stores are often managed as a two person team.

Engage and work within a rewarding environment that will provide you with a unique living and travel experience. From Alice Springs to Uluru, through the desert of Central Australia, and as far south as the picturesque views of Ceduna S.A - you will certainly explore areas that many would dream of visiting. 

Along with a unique working environment, a range of staff benefits and entitlements are offered as part of our remuneration packages, including:

• Attractive salary
• Performance and Retention Bonuses
• Salary Sacrifice available
• 7-weeks Annual Leave
• 12% Superannuation
• Relocation Allowance (conditions apply)
• Heavily subsidised, secure, and fully furnished accommodation (including utilities/phone/internet)
• Company vehicle (work use only)
• Professional development opportunities (Progress and develop your skills and knowledge to be poised for growth)
• Food Safety and First Aid training provided

RESPONSIBILITIES

Working as part of the Mai Wiru Team, and in consultation with the Store Committee, Store Managers are responsible for the day-to-day running and operation of the store.

The aim of the Store Manager is to maximise profitability of the store while simultaneously keeping with the Mai Wiru Charter (a range of healthy food and essential items at affordable prices).

Amongst other duties, Store Managers are required to manage, oversee and be involved in the following aspects of the store:

1. human resourcing
2. marketing
3. logistics
4. information technology
5. customer service
6. finance
7. administration
8. conflict resolution; and
9. compliance of the store.

The Store Manager must actively promote healthier choices for Indigenous peoples by way of the consistent supply of fresh and healthy products, store placement of products, ticketing and information flow.

It is essential that the Store Manager understands and respects cultural differences within the community.

It is the responsibility of the Store Manager to update Mai Wiru management on business performance, new initiatives, and other issues pertaining to the Store and events that may be happening in the Community.

ACCOUNTABILITIES

Ensure the store operation is effective and efficient, and provide a high standard of service and goods to the community in accordance with Mai Wiru values.

This includes:

• Merchandising the store with quality saleable items, goods are rotated, and products are priced in accordance with policy.
• Retail area is clean and tidy, maintaining good retail presentation.
• The needs of new and existing customers are attended to.
• Activities and promotions are developed to ensure sales targets are met.
• The encouragement and involvement of Indigenous personnel in the store.
• Monthly meetings are conducted with Committee members.

Ensure that the excellent financial reputation of Mai Wiru is maintained with external auditors and stake holders, and ensure the store is within budget to keep the operation of the store viable - this involves cash handling and banking, maintaining and lodging accurate financial/sales/performance reports, and monitoring and analysing income/expenditure reports.

Effectively manage staff in an efficient and courteous environment that fosters a productive experience for customers and staff alike. Training and mentoring staff is a MUST Along with writing efficient rosters, developing good rapport with staff, addressing issues in a timely and pro-active manner, and cultivating a positive team environment. There is also a high regard in meeting occupational health and safety obligations and model appropriate behaviour in day to day work activities.

REQUIRED EXPERTISE

• Minimum of five years within retail grocery management
• Proven leadership skills [Mentoring and training experiences required]
• Stock control expertise and proven financial/administrative skills
• Knowledge of dealing with various cultural backgrounds
• Intermediate computer skills

CERTIFICATES/LICENCES

• Tertiary education or Retail Certificate (Advantageous)
• Manual Driver's Licence
• Fork lift licence (required - and must be able to obtain one)
• Ochre Card

OTHER REQUIREMENTSMai Wiru has a strict 'Pet and Animal' policy in place. Any candidate who owns a pet will need to include details during their application. This will be assessed according to the position and accommodation provided. **As Mai Wiru provides services to 'at risk and vulnerable people' across remote Indigenous Communities, candidates will also be required to submit a 'Criminal Background Check' with their application.

PLEASE NOTE: Only successful candidates considered for the position will be contacted for interviews.**