Practice Manager

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Practice Manager

Location: Fairfield Employment Type: FT - Full-Time Max Duration Department: Home Care

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• Hybrid working arrangement to suit your lifestyle
• $ $ Super + generous Salary Packaging
• Based in Fairfield and Liverpool Southwestern Sydney

The Support Recovery Program—established in partnership with Anglicare—is now a cornerstone of trauma-informed care across Southwestern Sydney.

We're seeking a dedicated Practice Manager to help shape this groundbreaking initiative that's redefining mental health support for victim-survivors of Family, Domestic, and Sexual Violence. This is a unique opportunity for a passionate, highly skilled, and experienced leader to guide and strengthen a well-established program making a real difference in the community.

Anglicare and CatholicCare have joined forces to deliver Supporting Recovery—a transformative program providing long term trauma-informed mental health care for victim-survivors of Family, Domestic, and Sexual Violence across Southwest Sydney.

As mission-aligned organisations committed to community wellbeing, both Anglicare and CatholicCare are dedicated to making a genuine difference in people's lives. This initiative focuses on long-term recovery, offering compassionate, evidence-based support where it's needed most.

About The Program
Supporting Recovery is a transformative initiative delivering trauma-informed mental health care to victim-survivors of Family, Domestic and Sexual Violence (FDSV) across South Western Sydney. The program is designed to support individuals and families in their long-term recovery, offering compassionate, evidence-based care tailored to their unique needs.

Key Features Of Supporting Recovery Include

• Up to two years of trauma-informed mental health support for victim-survivors of both recent and historical FDSV
• Services available for adults and children aged 5 years and older, including family-based support
• A dedicated local care team providing coordination and case management to ensure seamless, wraparound support
• Delivery from accessible community hubs located in Fairfield, Liverpool, and Bankstown

About The Role
As Practice Manager, you'll lead a team of multi-disciplinary and specialist Mental Health Practitioners, driving excellence in trauma-informed care for victim-survivors of Family, Domestic, and Sexual Violence. Your leadership will be key to delivering best practice and achieving meaningful client outcomes across Southwest Sydney.

Key Responsibilities

• Provide strategic direction and day-to-day support to practitioners from diverse professional backgrounds
• Oversee quality assurance processes and offer expert guidance on service delivery, team performance, and clinical standards
• Support staff in managing complex and high-needs clients, ensuring care aligns with qualifications and service scope
• Build and sustain strong relationships with stakeholders to meet client, community, and funding objectives
• Ensure services meet contractual obligations and maintain effective communication with funding account managers

If you're ready to lead a groundbreaking initiative and make a lasting impact, click Apply to view the full Position Description on our careers website.

About You

• You're a compassionate and capable leader with a strong foundation in trauma-informed care and a commitment to empowering teams and clients alike. You bring:
• Proven experience coordinating services and guiding individuals and teams to deliver impactful client outcomes
• Relevant tertiary qualifications in psychology, counselling, social work, nursing, or a related field
• A collaborative mindset and the ability to build strong relationships across multi-disciplinary teams to achieve shared goals
• Solid understanding of child protection, domestic and family violence legislation, and other frameworks relevant to service delivery
• A person-centred approach that puts dignity, safety, and recovery at the heart of every interaction
• Excellent communication and negotiation skills, paired with strong organisational abilities and the capacity to manage competing priorities
• Experience using electronic client record management systems to support efficient and accurate service delivery
• A current Working with Children Check

Our Benefits

• Professional Growth: Tailored professional development opportunities to support your career ambitions
• Work-Life Balance: Embrace flexibility, hybrid working arrangements, flexible start/finish times, family-friendly organisation
• Tax Savings: Maximise your income with generous salary packaging, reducing your tax and increasing your take-home pay
• Generous Leave: Above-award annual and personal/carers leave, extended parental leave, celebration day
• Supportive Team: Join a friendly and supportive team that values your contributions
• Wellbeing: Free access to a premium mindfulness app, EAP counselling, yearly flu vaccinations, and a variety of wellbeing activities to make your workday more enjoyable

About Us
People are at the core of everything we do: from supporting and enhancing the wellbeing of our clients to the nurturing and development of our staff and their career aspirations.

CatholicCare Sydney is a leading not-for-profit agency supporting people from all walks of life. We're an organisation that promotes diversity and inclusion, and commits to the growth and wellbeing of our staff, empowering them to make a positive change to the community. CatholicCare is the official social services agency of the Catholic Archdiocese of Sydney and also a certified Family Friendly Organisation.

Choose a workplace that cares about your growth, happiness, and overall well-being
. Join us today
To be considered for this role, you will need to attach your resume and a cover letter addressing how your skills, knowledge and experience meet the requirements of the role (Address the Selection Criteria in the position description).

Applications for this position close on 3 October 2025. Please submit your application as soon as possible as shortlisting for this position will commence immediately.

Need more information? Please contact Kulsum Thakore, Talent Acquisition Partner, ,

CatholicCare requires the preferred applicant to undertake a National Criminal History Record Check prior to employment and will also require a Working with Children Check.
CatholicCare is an Equal Opportunity Employer and Employer of Choice for Women. People of Aboriginal, Torres Strait Islander and other culturally and linguistically diverse backgrounds are encouraged to apply; people living with a disability are encouraged to apply.