Credit Controller

The Role | Credit Controller
Welcome to Juniper Education, where our mission is to champion educators, empowering them to shape the future generations. We're more than just a support system; we're the driving force that propels schools and Academy Trusts to new heights. With our proven school education management systems and services, we address a spectrum of needs, ensuring excellence in education. In the education and tech industry, your work directly influences the lives of students and educators. Whether you're developing cutting-edge educational technology, supporting school leadership teams directly or designing solutions to enhance the learning experience, you could make a lasting and positive impact on the future.

Our mission statement says it all: We look after you, so that you can look after our children.

Dedicated To Our Core Values, We Are Committed To
Empowerment
: Equipping everyone with the tools, intelligence, connections, and freedom to make informed decisions, recognised and respected by all.

Purpose
: Supporting everyone to reach their highest potential, thereby enabling all children to achieve theirs.

Passion
: Because we love what you do, you're at the heart of everything we do.

Innovation
: Delivering meaningful solutions with expertise and creative thinking to influence the ever-changing world of education.

Collaboration
: The cornerstone of our success as it enables us to collectively harness diverse perspectives and strengths, ensuring that together, we achieve more than we could ever do alone. Every voice counts

About The Role
Are you an experienced Credit Controller looking for an exciting opportunity in a dynamic and purpose-driven organisation? Join our team at Juniper Education and play a key role in ensuring the financial health of our schools and Academy Trusts. This role is all about minimising risk and maximising profitability by ensuring that credit issued by the company is paid in full and on time.

What You'll Be Doing

• Proactively contacting Schools and Trusts to chase outstanding invoices, with telephone as your primary tool.
• Sending statements and copy invoices as needed.
• Resolving queries efficiently to ensure prompt payments.
• Collaborating with internal teams to resolve issues delaying invoice payments.
• Escalating any concerning accounts to the Credit Control Manager.
• Providing regular reports on the status of debt and overdue accounts.
• Working alongside the wider credit control team to improve debt collection processes.
• Managing correspondence via personal and company email accounts.
• Keeping detailed notes and updates in our collection software and reporting findings to the Finance Leadership Team.
• Preparing weekly and monthly reports and projects as required.
• Attending finance and company meetings in person or via video.
• Supporting the team with additional finance-related tasks when needed.

What We're Looking For

• Proven experience as a Credit Controller.
• Strong understanding of accounting processes, particularly accounts receivable, bank allocations, and reconciliations.
• Exceptional query resolution and investigative skills.
• Proficiency in Microsoft Word, Teams, Outlook, and Excel.
• Strong numeracy and analytical abilities.
• Excellent time management and organisational skills.
• Solid knowledge of the credit control cycle.
• Strong communication and listening skills.
• Confidence in managing time effectively – daily, weekly, and monthly.
• Ability to work both independently and within a team.
• Ability to meet deadlines and thrive in a fast-paced environment.
• A team player who collaborates effectively and shares knowledge across the organisation.

Interview process

• 1st stage Interview

We are committed to a fair and comfortable recruitment process, so if you require any reasonable adjustments during your application or interview process, please reach out to a member of the team at

Juniper Education Benefits

• Day 1 right to company sick pay
• Enhanced annual leave entitlement
• Opportunity to purchase additional leave
• Entitlement to carry over leave to next entitlement year
• Day 1 access to 24/7 GP & prescription services
• Day 1 access to rewards platform
• Cycle to work scheme
• Enhanced maternity & adoption pay
• Day 1 access to employee assistance platform
• Funded development/Qualification opportunities
• Voluntary health care cash plan
• Voluntary private medical insurance
• Plus more

Please note: We are unable to provide visa sponsorship at this time.

It is the business expectation this role is being offered on a full-time, fixed term basis to ensure we maintain quality, achieve performance goals, and effectively meet customer demands.

Trusted by over 14,000 schools and over 70% of MATs, Juniper's technology and expertise deliver joined-up solutions for classrooms, the back office, staff development and engaging with parents.

At Juniper Education, we believe that the heart of a great workplace is its people. That's why we're committed to investing in our team, creating an inclusive culture, and embracing our company values: collaboration, empowerment, innovation, passion, and purpose.

Our team of over 400 people nationwide, mostly experienced education experts and former teachers, is passionate about making schools and MATs a better place to work and learn. We want to ease the heavy workloads and stress that everyone in education faces, improve operations, and help pupils achieve more.

Our mission is clear: to look after you so that you can look after our children, with the ultimate goal of making a real and positive impact on education.