Student and Academic Administration Officer
3 days ago
Engineering, Architecture and Information Technology (EAIT)
Two full-time positions available: one permanent position and one fixed-term position until July 2026
Base salary will be in the range $82,133 - $91, % Superannuation (HEW Level 5)
Based at our St. Lucia Campus
We are seeking a motivated and detail-oriented Student and Academic Administration Officer to play a vital role in delivering high-quality support to students and academic staff within the Engineering, Architecture and Information Technology (EAIT) Faculty. As a key member of the Student Administration team, you will provide professional advice, efficient service, and accurate information across a wide range of student lifecycle activities – from admissions and enrolments through to graduation.
In this dynamic and student-focused role, you will work closely with colleagues, the Associate Dean (Academic), and the Manager, Student & Academic Administration to ensure smooth operations, clear communication, and positive experiences for both staff and students. This is an excellent opportunity to contribute to an inclusive and service-driven environment, where your organisational skills and problem-solving ability will directly enhance the academic journey of UQ students.
Key responsibilities will include, but are not limited to:
Deliver high-quality administrative support across the student lifecycle, including admissions, enrolments, credit, progression, graduation, and related activities.
Provide accurate and timely advice to students and staff on student administration matters, ensuring compliance with University policies and procedures.
Maintain and update University systems and databases to ensure information is current, accurate, and aligned with reporting requirements.
Contribute to continuous improvement by supporting the development and implementation of efficient processes and practices within the Student Administration team.
As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.
Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.
Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:
17% superannuation contributions + 17.5% annual leave loading
Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight
Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
Career development opportunities –access to exclusive internal-only vacancies and our Study for Staff program
On campus childcare options
Affordable parking (from just $6.15 a day)
Salary packaging options
An undergraduate degree, or an equivalent combination of relevant experience and/or education/training.
Excellent verbal and written communication skills, effective interpersonal skills, and excellent attention to detail.
Ability to prioritise competing work demands in a high-volume environment and meet deadlines.
Knowledge of student administration, both domestic and international, undergraduate, and postgraduate, including admissions, enrolments, examinations, and graduation.
Problem solving skills using judgement and reasoning in interpreting situations and providing accurate and consistent advice, particularly in relation to policies and procedures.
Proficiency at an advanced level using student administration systems, computer software packages for word-processing and spreadsheets.
Commitment to and enthusiasm for the provision of excellent client service.
Ability to operate flexible across the range of functions within the Faculty Office and to work as a member of a team.
The successful candidate may be required to complete a number of pre-employment checks, including: right to work in Australia, criminal check, blue card check.
You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.
Questions?For more information about this opportunity, please contact Amira Smith | Coordinator, Student Support at
For application inquiries, please reach out to the Talent Acquisition team at , stating the job reference number (below) in the subject line.
We welcome applications from all individuals and are committed to an inclusive and accessible recruitment process. To be considered, please ensure you upload:
Resume
A cover letter summarising how your background aligns with the 'About You' section
In your cover letter, please specify whether you are applying for the permanent position, the fixed-term position, or if you wish to be considered for both.
Our strength as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. If you require an alternative method to submit your application due to accessibility needs or personal circumstances, please contact
Other InformationUQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don't meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.
Applications close Friday, 10 October 2025 at 11.00pm AEST (R Please note that interviews have been tentatively scheduled for Wednesday, 15 October 2025.
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