Sydney Airport

Introduction:

Star Aviation is Australia's most dedicated Ground Handling service provider, partnering with a number of Airlines and Airports. We pride ourselves on being big enough to manage, yet small enough to care

At Star Aviation, we're not just filling roles — we're building a team of people who embody the spirit of our brand and take pride in representing both our company and our customers.

We're proud to be big enough to manage – with the capability, experience, and professionalism to keep operations running smoothly at some of Australia's busiest airports.

But we're also small enough to care – which means you'll be recognised, supported, and genuinely valued every step of the way.

If that sounds like the kind of team you want to be part of — we'd love to hear from you.

Description:

As a Baggage Handler, you will work in a team and responsible for delivering Baggage Handling services on behalf of Star Aviation to our Airline customers.

Due to the operations at the airport, shifts are on a rotating roster (Monday - Sunday) with early starts commencing from 4:30am, and late night finishes of 12:30am (pending flight delays).

Shortlisted candidates may be invited to an Assessment Centre that will be held in Mascot in October.

Successful candidates will then progress to complete a mandatory medical assessment, before commencing a 2 week paid training block.

Day to Day Duties:

• Deliver services on behalf of Star Aviation customers, ensuring compliance and safety regulations are met to the highest standards at all times.
• Load and unload passenger luggage and air cargo, bulk and/or containers/pallets, onto carts and/or dollies and the airport belt system.
• Responsible for courteous, prompt, accurate and careful handling of customer baggage, airfreight and company material, onto carts and/or dollies and the airport belt system.
• continuous lifting, loading/unloading, sorting and transfer of baggage, freight and company material.
• Represent both the Airline and Star to the highest-level ensuring customer satisfaction.
• Report to the on shift Bagroom Supervisor in a timely manner on any issues or activities likely to influence operations or relations with airline customers.
• Ensure compliance with all Uniform & PPE requirements.
• Ensure the safe and secure operation of all equipment.
• Report equipment malfunction to the Supervisor on shift.
• Where qualified, operate Ground Service equipment (GSE) in accordance with correct procedures.
• Test all relevant equipment for serviceability before commencement of every shift and record results.
• Other duties as requested by your Manager.

Skills and Experiences:

Skills Required:

• A valid Australian driver's licence
• A valid Aviation Security Identification Card (ASIC) - or ability to obtain one
• A valid authority to Drive Airside Card (ADA) – or ability to obtain one
• Competent in the operational requirements of Baggage Handling
• Understanding of the aviation industry
• Physically fit and able to perform lifting and bending
• Understanding of the aviation industry
• Excellent organisation and time management skills
• Working in a high-pressure environment and to strict timelines
• Customer focus to deliver exceptional service
• Ability to adapt to changing priorities and situations
• Able to work well in a fast-paced team environment
• Health and Safety Training
• Manual Handling procedures
• Capable of Incident Report writing, in plain and clear English
• Alignment with our company Values (Safety, Accountability, Customer Service, Innovation, Teamwork)

Due to the high volume of applications, only those that are progressed to the next stage of the recruitment process will be contacted.

On Offer:

• Opportunity to be part of a family-oriented business where you are truly valued.
• Ongoing career training and development with in-house programs
• Discounts and benefits across travel, retail, lifestyle and other areas, from a huge variety of companies, including SpecSavers, Contiki Holidays, Hello Fresh, Koala Furniture and many more

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Visit our website at Star Aviation Services