Premium Revenue Coordinator

Let's talk about this role

We have an exciting opportunity for a Premium Revenue Coordinator to join our Finance team on a fixed-term basis until March 2026. This role plays a critical part in ensuring the accurate management, allocation, and reconciliation of member premiums while delivering exceptional service to our members, clients, and stakeholders.

As a Premium Revenue Coordinator, you will:

• Accurately calculate, allocate and reconcile member premiums, including processing financial changes.

• Manage client accounts, credit control, and arrears for policy holders and invoiced companies.

• Investigate and analyse policy and commission history.

• Collaborate with internal and external clients to resolve issues and provide process solutions.

• Prepare, review, and action premium revenue-related reports.

• Identify and implement process improvements, including testing new systems and providing feedback.

• Maintain up-to-date procedural documentation.

Let's talk about you

Success in this role is based on your high attention to detail and your demonstrated experience in invoicing and arrears management. Your ability to prioritise tasks and work independently allows you to maintain accuracy whilst working to tight deadlines. 

More specifically you will have: 

• Previous experience in finance, accounts payable/receivable or office administration is desirable 

• Excellent communication skills and a customer-first mindset

• Intermediate Microsoft Office skills

• (Preferred) Experience in finance, banking, accounts receivable/payable, arrears management, or bank statement reconciliations

We know some people only apply when they meet every requirement. We're always on the lookout for curious individuals who will add to the culture – so if this role resonates with you and you have relevant experience, we'd love to hear from you

Let's talk about who we are

nib is a leader in private health insurance, disability support and health services, reshaping the industry through bold innovation, strategic disruption and trusted partnerships. We deliver great value health insurance and support services to protect, connect and empower you to access healthcare when and where you need.

We have a mission and vision of people enjoying better health. Through our success, we aspire to more prosperous and sustainable communities, helping members and travellers make more informed healthcare decisions and generally live healthier lives. 

Let's talk about diversity, equity and inclusion

We embrace a flexible working environment and welcome candidates who reflect the diversity of the communities in which we operate. We're committed to an environment where everyone has the autonomy and freedom to be their authentic selves, every day. We encourage Aboriginal and Torres Strait Islander peoples, people living with disability, veterans, LGBTQIA+ as well as culturally diverse community members to apply for open roles.

nib Group is committed to creating an accessible recruitment process and employment experience. If you identify as a person living with disability and require adjustments to our online application, recruitment, selection and/or assessment process, or would like this advertisement in an alternative format, please contact us at  

Let's talk about working at nib

Our hybrid working model offers flexibility to work from home or our purpose-built office Hubs, designed for focus, connection, and collaboration. We're committed to coming together with purpose.

Other benefits to support you at work (and play) include:

• New starter benefit to help set up a functional home workspace

• 50% discount on employee health insurance + 35% off travel insurance

• The opportunity to give back to the community through paid leave for volunteering through nib foundation

• Access to our nib Well Program and corporate fitness discounts

• Access to employee share plans, short-term incentive program and life and salary continuance insurance benefits

• 18 weeks paid parental leave for all new parents regardless of carer status, 5 days paid cultural leave for First Nations peoples and 4 weeks paid gender affirmation leave for trans, gender diverse and intersex employees

The fine print

All your information will be kept confidential according to EEO guidelines. Successful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment. 

We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands where we live, learn and work.