Credit Officer

About the Role

We're seeking an exprienced Credit Officer to take ownership of customer account management and play a key role in maintaining healthy cashflow.

This is a great opportunity to join a supportive finance team within a stable, respected organisation. If you're proactive, organised, and enjoy balancing relationship management with detailed credit work, you'll thrive in this role. Bring your experience and customer-first mindset - and be part of a company that values your contribution and helps you grow.

As a Credit Officer, you will:

• Conduct customer account reviews and maintenance for assigned customers along with contacting assigned customers to discuss overdue accounts & follow up regarding overdue outstanding accounts
• Resolve disputed transactions with customers within target timeframe and engage relevant stakeholders
• Review and release held orders and approve trading limits within authorised level
• Complete and return all reports to the Credit Team Leader
• Respond to customer and stakeholder email and telephone enquiries.
• Complete administrative activities including banking, processing of refunds, customer account maintenance, credit applications.

Why Hastings Deering?

At Hastings Deering, our people are our heart - from their first day with us right up to their last.

As one the top Caterpillar dealers globally and part of the Sime Darby network, you'll have access to extensive and borderless career development opportunities and enjoy an internationally recognised work culture.

Whether you're looking to take your career to the next level or achieve more balance in your schedule, we offer diverse opportunities for talented professionals to join our team and start something big.

You'll have access to:

• Opportunities for training, mentorship, and career development specific to your role.
• Competitive remuneration package and annual salary reviews
• Work life balance through flexible working arrangements.
• A supportive, diverse, and inclusive team spread across Australia and internationally.
• Access to growth opportunities at a regional, national, and international level through our global Sime Darby network.
• Dedicated programs and utilities to support your physical, mental, and financial health, such as our Employee Assistance Program, free health checks, and discounted private health insurance.
• Employee discounts, rewards, and incentive programs.
• Paid parental leave options
• Salary continuance insurance
• Free on-site parking

About You

A successful teammate will have experience in:

• Previous collection experience working within a complex and diversified organisation
• Exceptional stakeholder engagement skills with the ability to form relationships with internal and external customers
• Work effectively in a team environment, with a willingness to support other team members to achieve required outcomes.
• An openness to adapting to change.
• Strong attention to detail
• Demonstrated experience in analysing and evaluating financial information with strong technical / mathematical background
• Strong Microsoft Office skills

To Apply: Hit the 'Apply Now' button

Enquiries: Please call

Contact Person: Brianna Smith )

About Hastings Deering

Hastings Deering is one of the top 5 Caterpillar dealerships globally. We sell, rent, and offer support and parts distribution services for Cat products across a range of industries, including resources, general construction, civil transport and commercial construction, power systems, government, primary industries and marine.

We have more than 3,500 employees across 23 business service centres throughout Queensland, Northern Territory, Papua New Guinea, the Solomon Islands and New Caledonia, with our headquarters based in Brisbane, Australia.