EN - Maintenance Agent-Technician

Company Description
Join us at Accor, where life pulses with passion
Located in the world renown wine region of Barossa Valley, the Novotel Barossa Valley Resort is nestled amongst the vines of Jacob's Creek and the Barossa Valley ranges it is easy to be immersed in the beautiful regional setting. The Resort offers 140 beautifully appointed guest rooms, a variety of food and beverage options and the largest conference and events space in regional South Australia.

Whilst living and working in this picturesque region you can explore the many vineyards, Cellar Doors, take a hot air Balloon ride, take long bush walks, have a hit of golf or indulge in some relaxation at Endota Day Spa.

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.

By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,
Join us and become a Heartist.
Job Description
We are seeking a detail-oriented and efficient Maintenance Agent-Technician to join our team in Rowland Flat, Australia. In this role, you will be responsible for ensuring the safety, functionality, and overall maintenance of our property's facilities and equipment. As a collaborative team member, you will work closely with various departments to create a positive experience for our guests.

• Flexible to work across a 7-day roster, including weekends, with varying shift times
• The ability to work individually and in a team
• Perform regular inspections of the property's facilities and equipment to identify and address maintenance needs
• Conduct preventative maintenance tasks to minimize downtime and ensure optimal performance of systems
• Troubleshoot, repair, and maintain various building systems, including minor plumbing, electrical, and general repairs (Jack of all trades)
• Respond promptly and professionally to maintenance requests from guests and staff
• Implement and maintain safety protocols to ensure a secure environment for guests and employees
• Collaborate with other departments to coordinate maintenance activities and minimize disruptions
• Maintain accurate records of maintenance activities, inventory, and equipment status
• Assist in the development and implementation of energy-efficient and cost-effective maintenance solutions
• Participate in ongoing training to stay current with industry standards and best practices

Qualifications

• Proven experience in a related field
• Strong technical skills in various maintenance areas, including plumbing, electrical and gardening
• Excellent problem-solving abilities and attention to detail
• Strong interpersonal and communication skills for interacting with guests and team members
• Highly responsible, reliable, and able to work independently or as part of a team
• Flexibility to work various shifts, including weekends and holidays
• Physical stamina and ability to lift heavy objects
• Knowledge of safety regulations and best practices in facility maintenance
• Valid driver's license
• Ability to prioritise tasks and manage time efficiently in a fast-paced environment
• Customer-focused mindset with a commitment to providing exceptional service

Additional Information

Why Work for Accor/Novotel

• ALL Heartist Membership- Take advantage of discounts in accommodation and food & beverage worldwide
• Access to Family & Friends discounts, ALL Loyalty Program & Worldwide Opportunities