Examiner Standards Manager

IDP is a global leader in international education, with a presence in more than 30 countries. with a global office network spanning over 100 offices and our websites attract a combined 100 million visits a year.

Our team of experienced and dedicated counsellors are experts at providing trusted advice to students and their families at every step of the international education journey, and almost 8 in 10 students placed by IDP recommend our services to their family and friends.

IDP's ongoing success comes from our highly committed and professional employees around the globe. Our diverse talent, expertise and passion of our people that makes IDP unique. We strive to provide a working environment where our people are encouraged to excel, be agile and creative, seek new ways to solve problems, take initiative, and generate new opportunities. We respect diversity in our people: their ideas, work styles and perspectives.

About IDP
IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian-listed company, we operate in more than 50 countries around the world.

Our team is comprised of over 7,000 people of various nationalities, ages and cultural backgrounds. Proudly customer-first, our expert people are powered by global technology. Together, we offer unmatched services, helping local dreams become realities, all over the world.

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Examiner Standards Manager (Speaking) – Australia (Remote-Friendly)
Role purpose
IDP Education
is inviting applications for the role of
Examiner Standards Manager (Speaking)
to join our dynamic global team.

This pivotal role ensures the
quality assurance of examiner marking and delivery standards
for Speaking tests across the IDP Test Centre Network and its programs. You'll also lead the
recruitment, training, and performance management
of our Examiner Trainer Network, ensuring we maintain high standards and meet global demand.

We welcome applications from candidates based anywhere in Australia or within a similar time zone.
Key Responsibilities

• Ensure adequate numbers of qualified examiners and trainers are recruited, trained, and monitored.
• Manage examiner trainer performance via Partner-agreed monitoring processes.
• Conduct IELTS Online Speaking Examiner Trainer training events and webinars.
• Implement and evolve global PSN policy recommendations for Speaking test delivery.
• Collaborate with PSN Manager and Partner Work Groups to shape policies and strategies.
• Analyse wide-ranging data to report on systems, trainer standards, and marking quality.
• Liaise with Test Centre Administrators on examiner management and disciplinary matters.
• Design and deliver online training courses for global Examiners and Trainers.
• Engage with internal and external working groups and stakeholders.

Desirable Skills & Experience

• Certified IELTS Speaking Examiner Trainer.
• Postgraduate qualifications or progress toward them, with extensive relevant experience.
• Strong organisational skills and ability to maintain focus under pressure.
• Extensive management expertise and ability to lead complex functional units.
• Comfortable working with a high degree of autonomy.
• Experience implementing policies requiring sensitivity and deep domain knowledge.
• Familiarity with learning management systems and content creation platforms.
• Proven experience working in online training and delivery environments.

Location
We welcome applications from candidates
based anywhere in Australia
or within a
similar time zone
. This role offers flexibility and remote working options.

Why Join IDP?

• Be part of a global leader in international education services.
• Work with passionate professionals committed to excellence.
• Enjoy a culture that values diversity, inclusion, innovation, and continuous learning.

Apply now
and help shape the future of English language testing with IDP.

The role will be responsible for quality assurance of examiner marking and delivery standards for Speaking tests for the IDP Test Centre Network and its various programs. It also manages the recruitment, standards and training of the IDP Examiner Trainer Network ensuring suitably qualified examiners are in place to meet regional and global test centre demand and the high standards of Speaking test delivery and marking. We are evolving rapidly. This is an exciting time to join us as we transform the way people access global education and opportunities, through leveraging innovative technology and a creating a connected world.

As a Great place to work certified organisation, our people are always at the forefront of what we do.  We strive to provide workplaces that are truly diverse and representative of the communities that we work in, so our people feel empowered to bring their best and authentic selves to work.  We are focused on continuing to build a culture of inclusion and belonging by providing a safe work environment where all our people are encouraged to excel, be agile and creative, and seek new ways to solve meaningful problems.