Relief Member Service Officer

19 hours ago

Gosford, New South Wales, Australia Unity Bank Full time $70,000 - $120,000 per year

Your Organisation

Come and join a collaborative and supportive team that works with purpose to empower its members to be confident about their financial future.

Our Bank is member focussed, and values driven. As one of Australia's leading mutually owned banks with over 60,000 members and assets in excess of $3.8 billion, we have the capacity and capability to continue to invest in new products and services for the benefit of our members and the industries and communities in which we operate.

Your Opportunity

We are currently seeking a permanent part-time Relief Member Service Officer, to work a minimum of 14 hours per week based in our Budgewoi Service Centre. The position will see you providing relief at our Budgewoi and Wyong Service Centres, assisting our walk-in customers and those who interact with us through our contact centre via phone and online channels.

You'll be joining a small team who are focussed on providing our customers with a consistently professional and friendly service experience. The key aspects of your new role include:

  • Delivering efficient and professional service to our members through Service Centre and Contact Centre channels
  • Assisting with enquiries and providing information relating to all product and service offerings including deposit accounts, home loans, credit cards, general insurance, personal loans and wealth management
  • Creating opportunities to provide a total solution for our members' financial needs
  • Efficiently processing member cash and non-cash transactions
  • Associated administrative tasks including maintaining accurate and timely records in various systems

Your Profile

You are a collaborative service professional who is:

  • a consistent advocate of our brand
  • results oriented with the capacity to identify and convert new business opportunities
  • well-organised and able to prioritise effectively
  • proactive and able to work well independently when required
  • able to communicate confidently with a broad customer group (face-to-face and over the phone)
  • Tier II Accredited (desirable)

We've built a values-based team and nurture a culture where our members are at the forefront of what we do. As a member of the Diversity Council of Australia, we recognise the benefits that diversity brings to our organisation. We strive toward a collaborative culture which capitalises on the diverse skills, backgrounds and experiences of our employees.

To express your interest in this position, please click on the appropriate link below.

You must be a permanent resident or Australian citizen to be considered for this position. Only shortlisted candidates who meet the above criteria will be contacted.

  • PPT Relief Club Supervisor

    5 days ago

    Gosford, New South Wales, Australia Norah Head Bowling & Sports Club Full time $60,000 - $80,000 per year

    Norah Head Sporties (Registered Club) - PPT Releif SupervisorNorah Head Sporties is a proud community-based registered club located on the Central Coast of NSW. With over 3,500 members, our Club supports a wide range of cultural events, local sporting groups, and community initiatives. We offer a warm and welcoming environment with modern facilities,...

  • Regulatory Service Officer

    15 hours ago

    Gosford, New South Wales, Australia NSW Department of Customer Service Full time $84,659 - $92,901 per year

    Regulatory Service Officer - Response Triage and Enforceable Undertakings, SafeWork NSW Grade: Clerk 3/4Salary: $84,659 - $92,701 + SuperannuationLocation: Gosford or ParramattaTerm: Ongoing Closing Date: Monday 22nd September :59 AM) About the Role The Investigations and Enforcement Directorate is responsible for providing frontline advisory, triage and...

  • Operational Training Officer

    5 days ago

    Gosford, New South Wales, Australia State Emergency Service Full time $99,938 - $110,271 per year

    Operational Training Officer, Clerk Grade 5/6, GoulburnWork in a volunteer-based agency supporting communities of NSWFull time ongoing role based in Goulburn NSW providing training and assessment to NSW SES membersAttractive annual salary up to $110, % superannuation + 15% field allowanceAbout the opportunityThe Operational Training Officer (OTO) is...

  • CCLHD - JMO Recruitment Officer

    4 days ago

    Gosford, New South Wales, Australia Central Coast Local Health District Full time $1,385 - $71,417 per year

    Employment Type:Temporary Full Time till October 2026Position Classification:Administration Officer Level 4Remuneration:$1,385.35 – $1,417.05 per weekHours Per Week:38Location:Gosford HospitalRequisition ID:REQ599946Applications Close:Thursday, 18 September 2025 at 11.59pmInterviews:Friday, 26 September 2025This is a maternity relief position and should...

  • Administration Support Officer

    15 hours ago

    Gosford, New South Wales, Australia NSW Department of Customer Service Full time $84,659 - $92,301 per year

    Role: Administrative Support Officer Grade: Clerk Grade 3/4 Salary Range: $84,659 to $92,701 plus super Duration: Temporary up to 6 months Location: Gosford NSW- Hybrid working arrangements Closing Date: Monday 22nd September :59AM) About the role An exciting opportunity has arisen for an Administrative Support Officer to join our SafeWork Licensing...

  • Customer Service Officer

    4 days ago

    Gosford, New South Wales, Australia Bendigo Bank Full time $104,000 - $130,878 per year

    It starts here. With Bendigo Bank… and you.We've never been 'just a bank'. Just like you should never be 'just an employee'. We're united in our belief that in banking, better can be bigger, and together we're making it happen.Your role as a Customer Service Officer puts you in the driver's seat of our service delivery, giving you the autonomy to do what...

  • Mental Health and Disability Support Worker

    4 days ago

    Gosford, New South Wales, Australia Sunflower Service Full time $60,000 - $80,000 per year

    Join Sunflower Services, an NDIS provider in Newcastle, Maitland, the Central Coast and Greater Hunter Region, with interstate offices in both Adelaide and the Gold Coast. We are dedicated to fostering a supportive environment for both our clients and our team members. We operate with a commitment to trauma-informed care, tailoring our approach to meet the...

  • Customer Service Officer

    12 minutes ago

    Gosford, New South Wales, Australia Bendigo Bank Full time

    OverviewCustomer Service Officer | Community Bank Kincumber | NSW. This is a permanent, full-time position located in Kincumber.We've never been 'just a bank'. We're united in our belief that in banking, better can be bigger, and together we're making it happen. Your role puts you in the driver's seat of our service delivery, giving you the autonomy to help...

  • Project Support Officer

    4 days ago

    Gosford, New South Wales, Australia Complete Staff Solutions Pty Ltd Full time $60,000 - $80,000 per year

    Project Support OfficerWe are seeking an organised and motivated Project Support Officer to play a key role in supporting projects that strengthen and deliver value to the community. This is a temporary assignment for approximately 9 months, 5 days per week with an immediate start.About the RoleIn this role, you will provide coordination and administrative...

  • Postal Services Officer

    5 days ago

    West Gosford, New South Wales, Australia Auspost Full time $33,000 - $38,000 per year

    Postal Officer NeededAbout UsWest Gosford Post Office is locally owned and operated Australia Post Licensed Post Office, proudly serving our local community.As trusted local businesses, we provide a wide range of postal, retail, and banking services, along with essential community support.Our team is committed to delivering friendly, reliable, and...