Administration Assistant

2 weeks ago

Newcastle, New South Wales, Australia EML Group Full time $55,000 - $70,000 per year
EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey . We continue to experience ongoing growth and now have over 4,000 dedicated employees . We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

THE OPPORTUNITY

As part of our diverse team based in Newcastle , you will help make a positive impact on someone's life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.

As an Administration Assistant, you will play a vital role in supporting our claims teams by keeping things running smoothly behind the scenes. From coordinating claim activities and booking medical appointments to organising travel, investigations and interpreter services, you'll be the one making sure no detail is missed.

You'll liaise with providers to gather reports and clinical notes, keep claim records up to date, and prepare accurate, professional documentation that supports our work every step of the way.

This will be a permanent, full time position based in our Newcastle office, with flexibility to work from home up to 3 days per week once you've completed training.

YOUR RESPONSIBILITIES
  • Support claims teams by coordinating and progressing claim activities.
  • Arrange appointments, travel and accommodation for injured workers as needed.
  • Liaise with providers to obtain clinical notes, reports and other required information.
  • Organise medical investigations, police reports and interpreter services.
  • Maintain accurate claim records and prepare supporting documentation and correspondence.
ABOUT YOU
  • Strong computer literacy with the ability to quickly learn new systems and navigate multiple platforms.
  • Excellent attention to detail and time management, with a focus on meeting deadlines and staying organised.
  • Confident working both independently and as part of a collaborative, diverse team environment.
  • Clear and professional written and verbal communication skills, with a proactive approach to queries and follow-ups.
  • Solid data entry experience, with a focus on accuracy and maintaining confidential information would be highly regarded.
WHAT WE OFFER

We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

EML provides career opportunities and great employee benefits, including:

• A vibrant, collaborative innovative team culture

• Flexibility with opportunity to WFH when you are fully trained in your role.

• A corporate wellbeing program with discounted health insurance and gym membership

• Access to discounts at over 350 retailers through our Rewards Hub program

• Entitlement to an annual tenure and performance-based recognition reward

• Comprehensive learning and development support

• Companywide events to celebrate success.

• Quarterly Reward and Recognition Awards

• Up to 16 weeks paid parental leave, plus super

We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now.

  • Administrative Assistant

    2 weeks ago

    Newcastle, New South Wales, Australia Catholic Diocese of Maitland-Newcastle Full time $60,000 - $80,000 per year

    Introduction:Administrative Assistant – Religious Education & SpiritualityAre you an organisational superstar who loves keeping things running smoothly?The Catholic Schools Office, Diocese of Maitland-Newcastle, is looking for a friendly, proactive, and detail-driven Administrative Assistant to join our Religious Education & Spirituality (RE&S) team in a...

  • Administration Assistant

    2 weeks ago

    Newcastle, New South Wales, Australia Connected People Full time $45,000 - $60,000 per year

    Work for an organisation that believes in your potential Office Administration Assistant About the Role: This is a unique opportunity to take on a multifaceted administrative role within a professional, supportive workplace where your organisational strengths and keen eye for detail will shine. You'll play a pivotal part in supporting the smooth operation...

  • Administration Assistant

    2 weeks ago

    Newcastle, New South Wales, Australia City of Newcastle Full time $50,000 - $100,000 per year

    An opportunity to make an impact to your community in a customer focused role Work across multiple areas within our Waste Business and Customer Support Team 2 x Casual positions As a member of our team, you won't just work for the city; you'll co-create it. City of Newcastle is looking for experienced Administration Assistants to build its casual...

  • Student Administration Assistant

    4 weeks ago

    Newcastle, New South Wales, Australia Pacific International Insurance (AUNZ) Full time

    OverviewPacific International Insurance is a dynamic, cross-Tasman enterprise, operating as part of a respected global insurance organisation. With a diverse portfolio of insurance brands, we are uniquely positioned to deliver innovative, customer-centric solutions across a broad range of markets. Built on a strong foundation and driven by a progressive...

  • Unit Administrative Assistant

    4 weeks ago

    Newcastle, New South Wales, Australia Mediclinic International Full time

    Choose how often (in days) you want to receive a notification:Mediclinic Newcastle | Newcastle | South AfricaClosing date: 13/09/2025Number of positions: 1Recruiter name: Suvikha SivnathReference number: 63338Workplace Type: On-sitePermanentPlease note if you are an internal employee on a fixed term contract please apply using an external candidate profile...

  • Reception Administrative Assistant

    2 weeks ago

    Newcastle, New South Wales, Australia Mullane & Lindsay Solicitors Full time $45,000 - $60,000 per year

    Mullane & Lindsay Solicitors is a leading law firm in the Hunter, proudly delivering exceptional service to our clients since 1976. Our team is experiencing continued growth, which comes from our vast and loyal referral network and long-term clients. We are currently looking for a Reception Administration Assistant to join our Business Services team. This is...

  • Administration Assistant

    4 weeks ago

    Newcastle, New South Wales, Australia Bendigo Advertiser Full time

    OverviewJoin to apply for the Administration Assistant role at Bendigo Advertiser.We are seeking an experienced and detail-focused Accounts Clerk to join our team on a 9-month contract. Reporting to the Senior Accounts Officer, this role will deliver accurate and timely accounts payable and receivable functions, and provide support across a range of finance...

  • Administration Assistant

    4 weeks ago

    Newcastle, New South Wales, Australia Bendigo Advertiser Full time

    Overview Join to apply for the Administration Assistant role at Bendigo Advertiser. We are seeking an experienced and detail-focused Accounts Clerk to join our team on a 9-month contract. Reporting to the Senior Accounts Officer, this role will deliver accurate and timely accounts payable and receivable functions, and provide support across a range of...

  • Project Administrator

    4 weeks ago

    Newcastle, New South Wales, Australia Bendigo Advertiser Full time

    OverviewWe are seeking an experienced Project Administrator to join the delivery team on the Goulburn River Solar Project. This position is based on the Goulburn River Solar Farm (GRSF) project, on a 14 days on/7 days off roster with accommodation and allowances provided as applicable.The Project Administrator on the GRSF project provides administrative...

  • Project Administrator

    4 weeks ago

    Newcastle, New South Wales, Australia Bendigo Advertiser Full time

    OverviewWe are seeking an experienced Project Administrator to join the delivery team on the Goulburn River Solar Project. This position is based on the Goulburn River Solar Farm (GRSF) project, on a 14 days on/7 days off roster with accommodation and allowances provided as applicable.The Project Administrator on the GRSF project provides administrative...