Member Service

1 week ago

Miranda New South Wales Australia EMF Full time $45,000 - $65,000 per year

EMF are the premier fitness and performance training providers with over 26 great offerings located across QLD & NSW. We offer state-of-the-art equipment and services that are second to none

We are currently looking for outgoing and enthusiastic front of house Customer Service/Membership Reception Team Members to join the team at our MIRANDA club Successful candidates will participate and play a key role in our member experience process. Upon starting on the Miranda Team, those team members will transition to be the core of our day to day reception/sales team. Staff will also assist the Club Manager with all other aspects of club operations such as; social media, club tours, member outreach, club presentation, administration, retail sales and general member engagement.

A Career Path Like No Other:

At EMF, we pride ourselves on recruiting team members who exemplify the EMF brand, by providing five-star service to our members in a clean and highly-maintained facility. We provide ongoing training and career development to ensure that our team remain on top of their game in all aspects of the role.

The kind of Customer Service/Membership Team Members we are looking for:

  • Confident and enthusiastic superstars with fitness industry experience (preferable).
  • Have a welcoming & positive attitude with the ability to engage and build rapport with all types of customers.
  • Driven individuals that want to succeed.
  • Demonstrated ability to hit sales targets and KPI's.
  • Able to work autonomously as well as alongside our team.
  • Have proven customer service experience in a fast-paced environment and great product knowledge.
  • Have high attention-to-detail skills and ability to problem solve on the spot.
  • Able to follow sales processes from enquiry to sale.
  • Excellent phone, email and face to face conversational skills.
  • Aren't afraid to clean or maintain equipment on a daily basis or whatever it takes to keep our gym looking its best

Eligibility Requirements for Applicants:

  • Current First Aid and CPR
  • Working with children check
  • Fitness industry experience preferred
  • Strong administration and customer service skills are essential

The Best Part of working with EMF:

Fun, friendly and exciting working environment

Working for the leading fitness company in NSW & QLD with state of the art technology in equipment, training facilities and training technology

Complimentary gym membership

Career growth & opportunities within the Fitness Industry

Exposure to learning opportunities every day

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