Member Services Coordinator

1 day ago

Sydney New South Wales Australia Australian Computer Societyorporated Full time $60,000 - $80,000 per year

About ACS

ACS (Australian Computer Society) is the leading professional association with over 40,000 members representing Australia's technology community, across industry, government and education. Established more than 50 years ago, ACS is a member-led not-for-profit organisation committed to advancing Australia's technology sector. Our mission is to power Australia's technological brilliance, supporting the delivery of government services, enhancing education, and driving innovation and productivity across businesses.

About the Role

Join ACS (Australian Computer Society) NSW and take the next step in your career. As a Member Services Coordinator, you'll be at the heart of our member community — supporting enquiries, helping to deliver a diverse calendar of professional and networking events, and ensuring every interaction with ACS is a positive one.

This role is a fantastic opportunity if you already have some experience in customer service, administration, or events and are ready to expand your responsibilities and grow in a professional membership organisation. You'll gain exposure to stakeholder management, event delivery, and community engagement while building skills that will set you up for long-term success.

This role is fixed term for 12 months with the opportunity to become permanent in the future.

What you'll do

  • Support the planning and delivery of events from start to finish
  • Be the friendly first point of contact for our NSW members
  • Build strong member relationships through proactive communication
  • Keep records and databases up to date with accuracy and care
  • Work with colleagues across ACS to continuously improve our member experience

What you'll bring

  • Some experience in customer service (hospitality and retail), events, or administration
  • Great organisational skills and a strong eye for detail
  • Clear communication skills and confidence engaging with a wide range of people
  • Ability to manage priorities and deadlines with a proactive, solutions-focused mindset
  • Familiarity with Microsoft Office; knowledge of CRM systems is a plus

Why join us?

  • Work from home 1 day per week
  • Take on more responsibility and expand your skills in events, customer engagement, and administration
  • Grow your career in a supportive environment with opportunities to learn and develop
  • Work with a professional body that represents Australia's growing technology sector
  • Be part of a collaborative, people-focused team where your contributions make an impact

How to Apply

Click 'Apply Now' and submit your resume.

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