Case Manager

7 hours ago

Ballina NSW, Australia MOMENTUM COLLECTIVE Full time $60,000 - $80,000 per year

ABOUT US

Momentum Collective is a values-led, not-for-profit organisation making a difference across mental health, disability, housing, homelessness, domestic violence, and community services. With over 40 years of impact, we're proud of our work—and the people who make it possible.

About the Role

We are seeking a dedicated Case Manager to join our Specialist Homelessness Services team. In this role, you will provide trauma-informed, person-centred support to individuals and families experiencing or at risk of homelessness. You'll work collaboratively with clients to develop tailored case plans, connect them with essential services, and empower them to achieve sustainable housing outcomes.

Key Responsibilities

  • Deliver high-quality case management services to clients with complex needs.
  • Conduct comprehensive assessments and develop individualised support plans.
  • Advocate for clients and coordinate referrals to housing, health, legal, and social support services.
  • Maintain accurate and timely documentation in line with service standards.
  • Collaborate with internal teams and external stakeholders to ensure holistic support.
  • Contribute to service development and continuous improvement initiatives.
  • Working with Momentum means you'll be part of an organisation which creates positive and lasting change in people's live

This is a full time fixed term contract Maternity Leave cover to 4/5/2026.

WHAT WE CAN OFFER

  • In-house training and career development to support your future goals
  • Our Employee Assistance Program includes free counselling, well-being coaching, nutrition coaching and financial coaching
  • Access to Fitness Passport Membership giving you and your family unparalleled access to 845+ gyms & pools
  • Our BRAVO rewards and recognition program celebrates your contribution
  • Salary packaging options to increase take home pay and access to discounts and rewards

Criteria:

  • Tertiary qualification in a social science or related field and/or specialised skills sufficient to perform at this level.
  • Current Driver's Licence.
  • Current Working with Children Check (NSW).
  • Satisfactory Criminal Record Check
  • Casework experience in an associated field.
  • Understanding and experience of working with Aboriginal people and their communities.
  • Understanding of, and demonstrated ability to work with Human Service Agencies.
  • Demonstrated experience and/or understanding of Trauma Informed Care.

We're proud to be building a workplace where everyone belongs. We welcome and celebrate people of all backgrounds — including Aboriginal and Torres Strait Islander peoples, people of all genders and sexual orientations, culturally and linguistically diverse communities, neurodiverse individuals, people of all ages, and those living with disability. Your uniqueness is not just accepted here — it's valued.

Momentum Collective acknowledges its responsibility to uphold and promote the safety and wellbeing of children and young people, and to respect and listen to the opinions of the children and young people in our care.

To Apply

Please click the "Apply" button to upload your resume and cover letter.

For Enquiries: please contact Anna on

We acknowledge the traditional custodians of the land on which we live and work and pay our respects to their elders past and present.

Company Overview

Momentum Collective is a values-led, not-for-profit organisation making a difference across mental health, disability, housing, homelessness, domestic violence, and community services. With over 40 years of impact, we're proud of our work—and the people who make it possible.

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