Case Manager

Case Manager -Brighter Futures

• Fixed-term Full-time contract until 31/03/2026
• Location: Hamilton
• This role is paid under the Social, Community, Home Care & Disability Services Award 2010- Level 5

The Opportunity

We are currently looking for an energetic and experienced Case Manager to join our Brighter Futures team.

This exciting position involves providing intensive case work for families with children, focusing on parental vulnerabilities and making quality improvements to family functioning. Further, Brighter Futures aims to improve children's wellbeing, and to prevent them from entering the OOHC system. The Brighter Futures team are committed and compassionate, partnering with families, DCJ and non-government service providers working to preserve the family structure and strengthen its functioning while keeping children safe.

Why work for us?

Our team are the heart of what we do here at Samaritans. As a part of the Samaritans team, you have access to the following great benefits:

• 14 weeks paid maternity leave or 3 weeks paid parental pay. + Super Contributions after 12 months
• Salary Packaging on a range of everyday living expenses (Mortgage, Rent and Bills), up to $611/fortnight
• Up to 40% off on school enrolment fees at any of our Newcastle Anglican schools
• Meals & Entertainment Salary packaging up to $2,650
• Access to Fitness Passport (over 300+gyms)
• Free access to our corporate Employee Assistance Program
• Flexible working options (including compressed week, RDO's, 9-day fortnights).
• Career and development opportunities
• The opportunity to work within an innovative, collaborative team environment

Essential Criteria

• Tertiary qualification in Social Work, Psychology, Social Science or Related field.
• Current Driver's Licence
• Excellent knowledge, understanding and experience working with parents and children with complex needs where risk of significant harm has been assessed.
• Experience and highly developed skills in assessment, case planning and ongoing case management with vulnerable children and families.
• Experience in delivering evidence-based programs and a willingness to engage in coaching and support around the fidelity of these.
• Knowledge and understanding of child development and the impact of complex trauma on children and families.
• Knowledge of local referral and resource options (e.g. counselling, health, education, housing, income support and other government and non-government agencies).
• Knowledge and understanding of the child protection framework within NSW, including Safe Home for Life and Domestic and Family Violence reform initiatives.
• High level of planning, prioritising and organisational skills, with the ability to work independently and collaboratively with clients, team members, community members and other stakeholders.
• Well-developed knowledge of culturally and linguistically diverse (CALD) community needs and issues as they relate to the care of children and young people.
• Knowledge of local referral and resource options (e.g. counselling, health, education, housing, income support and other government and non-government agencies).
• Knowledge and understanding of the child protection framework within NSW, including Safe Home for Life and Domestic and Family Violence reform initiatives.

The successful applicant will possess or willingness to obtain the following: NSW Working with Children Check, Criminal History Check, first aid & CPR certificate and undertake a pre-employment functional medical.

Who we are?

Newcastle Anglican is at the core of some of the most well-known businesses within Newcastle, Hunter, Central Coast & Mid North Coast organisations. Our service agencies include Anglican Care and Samaritans as well as Newcastle Anglican Schools Corporation and 54 Anglican parishes.

For more information on who we are and the work we do, visit

For further information please email our Talent Team at

To apply click Apply now

Applications Close: when we find you

Samaritans promotes the safety, wellbeing and inclusion of all children and young people.

You must have the right to live and work in Australia.

No agencies or third-party applications please.

We will consider candidates as they apply and encourage early application. Interviews may commence prior to the closure date.

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