Clinical Nurse Specialist-Head to Health Phone Service

2 weeks ago


Hobart, Tasmania, Australia Department of Health Full time $106,570 - $112,440 per year

We are seeking Clinical Nurse Specialists -Medicare Mental Health Phone Service d). This position is also being advertised as Allied Health Professionals and the positions will be filled on merit.  Please note this position is eligible for a Multi-Disciplinary Allowance.

The Team:

  • Opportunity to be part of a newly established, dynamic and friendly team
  • Fulfilling and rewarding role - be part of a workforce that makes a difference
  • Ongoing learning and development opportunities

The Role:

  • Provide advice and information to callers of the Medicare Mental Health Phone Service (previously known as Head to Health), including consumers, carers and health professionals, about mental health and alcohol and other drugs (AOD) services and supports.
  • Complete mental health assessments over the phone using the Initial Assessment and Referral Decision Support Tool (IAR-DST) and refer individuals to appropriate services according to their identified level of care.
  • Provide leadership, secondary consultation, case review and assistance to other clinical and non-clinical team members.

You will need:

  • Ability to build rapport to manage sensitive and difficult situations in an empathetic manner.
  • Demonstrated capability to establish and maintain relationships and partnerships to improve outcomes for clients, carers, and internal and external stakeholders.

Note: Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.

Details of appointment:

2 fixed term full time, day worker positions, working up to 76 hours per fortnight, commencing as soon as possible until 30 June 2026.

*notwithstanding hours to be negotiated with the successful applicant.

Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.

Salary:$106,570 - $112,440 per annum. Our Employer 12% superannuation contribution is on top of this amount.

  • Salary range is in accordance with Nurses and Midwives (Tasmanian State Service) Agreement 2023.

In addition, the following allowances calculated on the salaried incremental point may be available:

  • Post Graduate Allowance of up to 10 % based on qualification type

Benefits available to eligible candidates:

  • Travel and relocation assistance support available up to $15,000 for eligible appointees from overseas, and up to $10,000 for appointees from interstate.
  • Professional development and accelerated pathways.
  • Excellent leave benefits: 20 days annual leave (pro rata), 20 days personal leave (pro rata), and study assistance leave if eligible.
  • Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $13.95 per week per person, or $25.95 for a family.

Eligibility:

Successful applicants will be required to meet the essential criteria.

  • Registered with the Nursing and Midwifery Board of Australia as a Registered Nurse and possess specialist tertiary graduate or post graduate mental health/psychiatric nursing qualification; or completed, prior to the transfer of nurse education to the tertiary sector, an accredited hospital based program that lead to registration as a psychiatric nurse by the relevant nurse regulatory authority within Australia, New Zealand, Canada or the United Kingdom.
  • Working with Vulnerable People Registration

*Registration/licences that are essential requirements of this role must remain current and valid at all times whilst employed in this role and the status of these may be checked at any time during employment. It is the employee's responsibility to ensure that registration/licences remain current and to advise the Employer if their circumstances change. This includes notifying the Employer if a registration/licence is revoked, cancelled or has its conditions altered.

Applicants should note the following criteria are desirable:

  • Current Driver's Licence

Download the Statement of Duties and any Associated Documents

We encourage you to review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance.

Statement of Duties:

  • Clinical Nurse Specialist -Head to Health Phone Service G5 (WORD)

Application Guide:

  • Department of Health - Applicant Guide (WORD)

How to apply:

Apply Online. Please click the "Apply" button on this screen to ensure that important questions about you are answered.

You will be prompted to complete a 1-2 page application detailing your experience, skills and knowledge as they relate to the attached Statement of Duties. A separate statement addressing the selection criteria in the Statement of Duties is not required.

For more information:

Applicants who require further information are encouraged to contact the Contact person for detailed information about the vacancy.

Name: Olivia Shekleton

Position: Service Manager

Phone number:

Email address:

What it is like working at the Department of Health?

Compassion, Accountability, Respect, Excellent are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania

Make It Tasmania | Move for a great lifestyle

One Health Podcast - Spotify

One Health Podcast - Apple

Tasmanian Health Careers | Tasmanian

Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.



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