Allied Health Professional-Head to Health Phone Service

1 week ago


Hobart, Tasmania, Australia Department of Health Full time $110,425 - $121,907 per year

We are seeking Allied Health Professionals-Medicare Mental Health Phone Service This position is also being advertised as Clinical Nurse Specialists d) and the positions will be filled on merit.

The Team:

  • Opportunity to be part of a newly established, dynamic and friendly team
  • Fulfilling and rewarding role - be part of a workforce that makes a difference
  • Ongoing learning and development opportunities

The Role:

  • Provide advice and information to callers of the Medicare Mental Health Phone Service (previously known as Head to Health), including consumers, carers and health professionals, about mental health and alcohol and other drugs (AOD) services and supports.
  • Complete mental health assessments over the phone using the Initial Assessment and Referral Decision Support Tool (IAR-DST) and refer individuals to appropriate services according to their identified level of care.
  • Provide leadership, secondary consultation, case review and assistance to other clinical and non-clinical team members.

You will need:

  • Ability to build rapport to manage sensitive and difficult situations in an empathetic manner.
  • Demonstrated capability to establish and maintain relationships and partnerships to improve outcomes for clients, carers, and internal and external stakeholders.

Note: Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.

Details of appointment:

2 fixed term full time, day worker positions, working up to 76 hours per fortnight, commencing as soon as possible until 30 June 2026.

*notwithstanding hours to be negotiated with the successful applicant.

Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.

Salary:$110,425 to $121,907 per annum. Our Employer 12% superannuation contribution is on top of this amount.

  • Salary range is in accordance with Allied Health Professionals Public Sector Unions Wages Agreement No. 2 of 2022

Allowances:

  • Please note that access to salaries beyond $119,290 is subject to qualifications and/or application to the personal upgrade scheme

In addition, the following allowances calculated on the salaried incremental point may be available:

  • Professional Development Allowance of up to $1000 per annum

Benefits available to eligible candidates:

  • Travel and relocation assistance support available up to $15,000 for eligible appointees from overseas, and up to $10,000 for appointees from interstate.
  • Professional development and accelerated pathways.
  • Excellent leave benefits: 20 days annual leave (pro rata), 20 days personal leave (pro rata), and study assistance leave if eligible.
  • Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $13.95 per week per person, or $25.95 for a family.

Eligibility:

Successful applicants will be required to meet the essential criteria.

  • Satisfactory completion of an approved allied health professional tertiary qualification/program of study and registered with the relevant National Board or, in the case of self-regulated allied health professions, full membership/eligible for membership with the relevant professional association
  • Working with Vulnerable People Registration

*Registration/licences that are essential requirements of this role must remain current and valid at all times whilst employed in this role and the status of these may be checked at any time during employment. It is the employee's responsibility to ensure that registration/licences remain current and to advise the Employer if their circumstances change. This includes notifying the Employer if a registration/licence is revoked, cancelled or has its conditions altered.

Applicants should note the following criteria are desirable:

  • Current Driver's Licence

Download the Statement of Duties and any Associated Documents

We encourage you to review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance.

Statement of Duties:

  • Allied Health Professional-Head to Health Phone Service HP03 (WORD)

Application Guide:

  • Department of Health - Applicant Guide Sep

How to apply:

Apply Online. Please click the "Apply" button on this screen to ensure that important questions about you are answered.

You will be prompted to complete a 1-2 page application detailing your experience, skills and knowledge as they relate to the attached Statement of Duties. A separate statement addressing the selection criteria in the Statement of Duties is not required.

For more information:

Applicants who require further information are encouraged to contact the Contact person for detailed information about the vacancy.

Name: Olivia Shekleton

Position: Service Manager

Phone number:

Email address:

What it is like working at the Department of Health?

Compassion, Accountability, Respect, Excellent are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania

Make It Tasmania | Move for a great lifestyle

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Tasmanian Health Careers | Tasmanian

Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.



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