Store Manager

2 days ago

Hornsby, New South Wales, Australia ResMed Full time $60,000 - $120,000 per year
The primary role of Customer Support function is to provide exceptional customer service, sales and marketing support via different channels of communication. Key deliverables include addressing customer enquiries related to ResMed products, services, warranty, order processing, data entry and resolving general complaints. Identifying sales opportunities associated with customer enquiries. Providing first line technical and clinical assistance and escalating the issue to relevant teams for timely resolution.

Let's talk about Responsibilities​
  • The primary objective of Customer Service specialization within Customer Support Job Family is to communicate with customer's daily either before and/or after a sale, via telephone, email, chat or through other social media platforms, checking in on their therapy status, adherence information and/or to order therapy equipment or supplies.
  • Key responsibilities include: handle customer orders for medical supplies and equipment, create and/or maintain client account records, track deadlines and manage tasks in web based tools, support members of cross functional teams and developing and maintaining positive customer relations which can substantially affect service and/or product revenue(s), collaborate with various departments to meet service sales goals, document all technical and customer-reported problems in ticketing/note system with the nature of support inquiry and resolutions recommended, provide metrics to the management team as required.
  • Focuses on the development and implementation of strategic and operational objectives that help achieve organizational mission. Implements organization strategies through the effective direction and management of employees and resources.
  • Interacts daily with subordinates and other functional groups.
  • Interaction normally involves exchange or presentation of factual information
  • Provides immediate supervision to a unit or group of employees, assigning tasks, checking work at frequent intervals, and maintaining schedules.
  • A portion of time is normally spent performing individual tasks related to the unit or sub-unit.
  • Generally, supervises semi-skilled employees (e.g., assemblers, operators, clerical).
Let's talk about Qualifications and ExperienceRequired:Preferred:
  • Bachelor's degree.
  • Minimum of 5 years of related experience.
  • Requires full knowledge of own area of responsibility and applicable practices and procedures.
  • Analyzes data from which answers can be readily obtained.
​Joining us is more than saying "yes" to making the world a healthier place. It's discovering a career that's challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now We commit to respond to every applicant.

Joining us is more than saying "yes" to making the world a healthier place. It's discovering a career that's challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now We commit to respond to every applicant.

  • Store Manager

    6 days ago

    Hornsby, New South Wales, Australia Strandbags Group Pty Ltd Full time $104,000 - $156,000 per year

    STORE MANAGER – HornsbyCareer progression opportunitiesAbove retail award wage salary40% all retail productsASAP StartYour new journey begins with STRANDAre you a dynamic leader with a passion for retail, people, and brands? Do you thrive in a fast-paced environment where every day brings new opportunities to inspire your team and drive success? If so, we...

  • Store Manager

    6 days ago

    Hornsby, New South Wales, Australia Hairhouse Full time $60,000 - $120,000 per year

    Why You Will Be Excited About This RoleTransform your retail management expertise by leading a unique business that combines premium beauty retail, professional salon services, and specialized piercing offerings. At Hairhouse, you'll expand your skillset beyond traditional retail management while leading a diverse team of beauty professionals.Lead and...

  • Store Manager

    2 days ago

    Hornsby, New South Wales, Australia Resmed Full time $60,000 - $120,000 per year

    The primary role of Customer Support function is to provide exceptional customer service, sales and marketing support via different channels of communication. Key deliverables include addressing customer enquiries related to ResMed products, services, warranty, order processing, data entry and resolving general complaints. Identifying sales opportunities...

  • Customer Value Specialist

    6 days ago

    Hornsby, New South Wales, Australia Bupa Full time $60,000 - $90,000 per year

    A career at Bupa is more than just a job.  At Bupa we believe in being good people and helping others whenever we can. This includes our customers, communities and our people.Joining Bupa you can be sure we'll have your back. We support our employees to be the best version of themselves, physically and mentally so they can be the best support for our...

  • Sales Assistant

    6 days ago

    Hornsby, New South Wales, Australia Meg Maskell Fine Jewellery Full time

    About the role Are you passionate about providing exceptional customer service and sales assistance within the jewellery industry? Meg Maskell Fine Jewellery is seeking a full-time Customer Service & Sales Assistant to join our boutique store in Hornsby, NSW. In this role, you will be responsible for delivering a world-class customer experience and driving...

  • Retail Sales Assistant

    6 days ago

    Hornsby, New South Wales, Australia Resmed Full time $60,000 - $80,000 per year

    Are you passionate about helping others and making a real difference in people's lives? We're looking for a compassionate and proactive Retail Sales Assistant to join our team and support customers undergoing sleep disorders.This store-based role combines customer service excellence with clinical support, offering a rewarding opportunity to work closely...

  • Line Setter

    2 days ago

    Hornsby, New South Wales, Australia Labourpower Recruitment Services Pty Ltd Full time $40,000 - $60,000 per year

    Job Summary:The Material Handler is responsible for the safe and efficient movement, storage, and control of materials within a warehouse, production facility, or distribution center. This role supports manufacturing and logistics operations by ensuring materials are properly received, inventoried, staged, and delivered to the correct locations in a timely...

  • Customer Value Specialist

    2 weeks ago

    Hornsby, New South Wales, Australia Bupa Full time $60,000 - $80,000 per year

    A career at Bupa is more than just a job.  At Bupa we believe helping people live longer, healthier, happier lives. This includes our customers, communities and our people.Bupa team members have access to a range of health and wellbeing benefits, from optical and dental discounts through to subsidised health insurance. You can learn more about our benefits...

  • Early Childhood Educators and Teachers

    2 weeks ago

    Hornsby, New South Wales, Australia Randstad - Education Full time $40,000 - $60,000 per year

    We have casual roles available for experienced Early Childhood Teachers (ECTs), Diploma and Certificate level educators plus roles for those just starting their early childhood / childcare teaching careers, with a minimum Certificate 111 qualification.With dedicated work-life partners taking our educators on their career journey, it's the easiest way to...

  • Store Manager

    6 days ago

    Hornsby, Australia Beacon Lighting Full time

    **Permanent full-time retail management role available at our Hornsby store**: - ** Job security, bonus incentives, generous staff discount and Birthday Leave!**: - ** Comprehensive and ongoing training - no lighting experience needed!**: - ** Questions? Please contact Tara on 0447 271 601** **Did you know Beacon Lighting?** **Do you want to join a...

  • Store Manager

    10 hours ago

    Hornsby, Australia Beacon Lighting Full time

    **Permanent full-time retail management role available at our Hornsby store**: - ** Job security, bonus incentives, generous staff discount and Birthday Leave!**: - ** Comprehensive and ongoing training - no lighting experience needed!**: - ** Questions? Please contact Kaity on 0437 089 485** **Did you know Beacon Lighting?** **Do you want to join a...

  • Store Business Manager

    2 weeks ago

    Hornsby, Australia Officeworks Full time

    **Title**:Store Business Manager**: - Location: Hornsby, New South Wales, AU **About us**: At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day. Fast paced. Innovative....

  • Retail Store Manager

    10 hours ago

    Hornsby, Australia Specsavers Hornsby Full time

    **Full Job Description** What you'll do in store: Are you an experienced Store Manager who is looking at taking that next step in your career? If you want to be a part of a high performing team who go above and beyond with each and every customer interaction to provide a memorable experience, then look no further. Specsavers Hornsby are seeking an...

  • Assistant Store Manager Hornsby

    2 weeks ago

    Hornsby, Australia Decjuba Full time

    $1800 annual clothing allowance + up to 50% staff clothing allowance - Career development opportunities in a fast-growing industry #gamechanger - Full-time permanent opportunity **AT DECJUBA WE** We have a strong focus on innovation and are dedicated to pushing ourselves to be better than yesterdaywe are our own competition! We are passionate about our...

  • Store Manager Hornsby House

    6 days ago

    Hornsby, Australia Global Retail Brands Full time

    Job Search | Login**Store Manager | Hornsby | HOUSE**: **Location**: HORNSBY (232) **Posted on**: 23 August 2024 **About Us**: House is Australia’s largest homeware & kitchenware retailer. Part of Global Retail Brands Australia, **“House” **is home to 160 plus stores nationally and growing! As the one stop shop for all your cooking, baking & gift...

  • Taf Store Manager

    2 days ago

    Hornsby, Australia The Athletes Foot Full time

    At The Athlete’s Foot, our team members are highly passionate about inspiring, motivating and empowering our customers to better their best. We believe that people ultimately want to lead a healthy and fit way of life and we want to empower them to do so by providing correctly fitted footwear and personalised service. From their first pair of shoes to...

  • Assistant Store Manager

    6 days ago

    Hornsby, Australia Beacon Lighting Full time

    **Are you an experienced Manager with a love of interior decor and homewares sales? This could be the role for you!** - ** Permanent full time retail management role available at our Hornsby store**: - ** Great work-life balance with every second weekend off**: - ** Job security, performance based profit share incentives, generous team member discounts and...

  • Store Manager

    6 days ago

    Hornsby, Australia Blue Illusion Full time

    With an unwavering commitment to quality and individuality, we create fashion-forward classics designed to stand the test of time and help you embrace the Joie de Vivre every day. **About Us** Join our vibrant team at the **_Blue Illusion Hornsby boutique _**, a French-inspired retailer specialising in women's fashion. We take pride in being an...

  • Assistant Store Manager

    2 days ago

    Hornsby, Australia Cotton On Group Full time

    Be Who You Are. Love What You Do. We’re an Aussie brand with our feet on the ground and our heart in our people. Bringing you a brand new opportunity at Cotton On Hornsby **Benefits** - Competitive base salary + super - Local and Global career growth - progress your career across our 7 Brands - 50% off Cotton On Group Brands | Cotton On, Cotton On Body,...