Retail Store Manager

11 hours ago

Hornsby, Australia Specsavers Hornsby Full time

**Full Job Description**

What you'll do in store:
Are you an experienced Store Manager who is looking at taking that next step in your career?

If you want to be a part of a high performing team who go above and beyond with each and every customer interaction to provide a memorable experience, then look no further.

Specsavers Hornsby are seeking an experienced and motivated Store Manager who is interested in developing and progressing their career, with a permanent full-time role available in our Hornsby store.

**About Specsavers**:
Specsavers has been going from strength to strength, ever since the business started back in 1984. We strive for the highest clinical standards - and believe that the customer should be at the heart of everything we do. We also recognise that our people are critical to our past and future success - so we do everything we can to make sure they get the experience and career they’re looking for: from outstanding training and a personal development plan, to excellent benefits and unstinting support. The business has nearly 1,500 stores across 12 countries - and is still growing. We want you to be part of this outstanding success story.

**What’s Your Day Job look Like**:

- Coach and develop a retail team
- Manage the day to day operations of the store and be that front of house support assisting the retail team with pre testing, customer service and dispensing.
- Implementing roster changes
- Training and developing the retail team
- Ensure our team deliver exceptional customer service
- Able to meet and exceed KPI targets
- Support the Retail Director in:

- Complaint Resolution
- Performance Discussions
- Maintenance of Store Presentation Standards and Stock Management

**Skills and experience**:

- Previous management experience in the optical industry or fast paced retail industry
- Ability to Role Model Specsavers Behaviours and Values
- Experience in coaching and developing a team
- Work under pressure along with being able to delegate effectively

**Great Place to Work Entitlements**:

- 2 Free pairs of glasses
- Paid Birthday Leave
- Paid Carers Leave
- Paid Volunteer Leave
- Friends and Family 30% off Discount
- Access to Specsavers Perks staff discount program
- Provide leading industry technical training
- Flexible roster for work / life balance
- An in-depth on boarding and training program, that will continue throughout your career
- Career development and advancement opportunities

**How to apply**:
If you want a meaningful role in which you can make a long-term impact, this could be the opportunity you have been waiting for.

**Job Types**: Full-time, Part-time, Permanent, Casual
Part-time hours: 38 per week

**Salary**: $60,000.00 - $70,000.00 per year

**Benefits**:

- Employee discount
- Employee mentoring program
- Paid volunteer leave
- Professional development assistance

Schedule:

- Flexible hours
- Monday to Friday
- Rotating roster
- Weekend availability

Supplemental pay types:

- Christmas bonus

Ability to commute/relocate:

- Hornsby, NSW 2077: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Please confirm your COVID-19 vaccination status

Work Authorisation:

- Australia (required)

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