Support Coordinator

2 weeks ago

Sutherland Shire, Australia Sylvanvale Full time $60,000 - $90,000 per year

About Sylvanvale

Sylvanvale is a registered National Disability Insurance Scheme (NDIS) service provider committed to providing high quality, customer focused service to the people we support and their families.

We recently relocated our head office to the vibrant heart of Sutherland in a newly constructed, state-of-the-art office building, close to public transport, food hubs and gyms.

About the Role

As an NDIS Support Coordinator, you'll help participants navigate their NDIS plans and connect with the right supports. You'll work closely with clients, providers, and the NDIA to ensure services are aligned with individual goals. Throughout your role, you will provide coaching and advice to help your clients build more independence by working toward managing their own plans effectively.

Key responsibilities:

  • Unpack NDIS plans and allocate funding appropriately
  • Coordinate service providers and facilitate service agreements
  • Represent clients during plan reviews and funding submissions
  • Liaise with stakeholders to deliver meaningful outcomes

About You

You're passionate about supporting people with disability and thrive in a collaborative, goal-driven environment. You're confident, resourceful, and committed to achieving strong outcomes for clients.

You'll bring:

  • Strong communication and stakeholder engagement skills
  • Ability to analyse, report, and problem-solve
  • Understanding of NDIS processes and billable hours
  • Experience working to KPIs and managing competing priorities

Why Join Us?

  • Salary packaging (up to $6,400 extra take-home pay)
  • 17.5% annual leave loading + option to purchase extra leave
  • Ongoing training and development
  • Free confidential counselling services, among other benefits, for you and your family though our robust Employee Assistance Program (EAP)
  • Supportive, purpose-driven team culture

Mandatory requirements:

Unrestricted NSW Driver's Licence, full working rights, NDIS Worker Screening Check, Working with Children Check, and police clearance.

Applications will be reviewed and shortlisted candidates may be interviewed and progressed prior to the closing date.

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