Safety and Wellbeing Governance Officer

About Your New Role
The Safety & Wellbeing (S&W) Governance Officer plays a key role in supporting the effective governance, and continuous improvement of the City's Safety Management System (SMS). This position ensures compliance with legislative requirements and internal standards while promoting best practice in workplace health, safety, and wellbeing. Working collaboratively across the organisation, the role supports consistent implementation of safety systems and fosters a strong safety culture across all teams.

KeyResponsibilities Include But Are Not Limited To

• Support the development, maintenance, and continuous improvement of the City's Safety Management System (SMS), ensuring alignment with legislative obligations and NAT audit requirements.
• Develop, review, and maintain Safety & Wellbeing (S&W) procedures, standards, and supporting documentation that meet organisational needs and compliance requirements.
• Coordinate and facilitate meetings, workshops, and consultation sessions to support the development and review of documentation and safety initiatives.
• Collaborate proactively with internal stakeholders, including the S&W team, other branches, and business units, to ensure consistent implementation and ongoing enhancement of S&W systems, processes, and procedures.
• Conduct research, interpret findings, and analyse data to inform and develop evidence-based recommendations.
• Collect and assess information to evaluate compliance with relevant legislation, city policies, and procedural requirements.
• Prepare and present reports, dashboards, and other communications using various formats, including graphical and visual presentations tailored to diverse audiences.
• Provide advice and support to internal City personnel regarding the SMS and related governance requirements.
• Engage in benchmarking activities with other government and comparable organisations to identify opportunities for improvement and adopt best practices.
• As part of the broader Safety & Wellbeing team, the S&W Governance Officer also contributes to branch initiatives and supports the development of strategies that enhance overall employee wellbeing and safety.

We're Looking For People Who Have

• Diploma of Work Health and Safety or equivalent experience
• Proficient in Microsoft suite
• Demonstrated experience in the development of safety management system processes, procedures and supporting documents
• Thorough technical knowledge of current WHS legislation, its interpretation and application
• Demonstrated ability to analyse complex issues, conduct thorough research, develop well-informed recommendations, and manage intricate situations through to resolution
• Excellent communication, relationship management, and stakeholder engagement skills
• Highly effective written communication skills
• Strong influencing, consulting and facilitation skills
• Demonstrated ability to prioritise, plan and organise self and others to meet organisational objectives and deadlines in a busy and dynamic environment
• Usability Mapping training and experience highly desirable
• Passion for promoting safety, wellbeing, and a positive workplace culture

Be part of shaping the Gold Coast's future

The Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest Council in Australia.

Benefits
We care about being the most flexible government organisation in Australia and we have a range of benefits to help you create the right balance:

• 9-day fortnight
• Flexible work arrangements to suit your lifestyle, including hybrid/work from home options, flexible working hours and locations
• Personal and professional development courses
• Access to 350+ fitness facilities through Fitness Passport
• 4 free confidential counselling sessions a year for you or an immediate family member
• 1 free nutritionist and financial advice session per year

We pride ourselves on our shared mission of being a high-performing, customer-focused organisation which delivers value-for-money services to the community. We're committed to creating a diverse workplace and inclusive culture.

How to apply

For more information, view the position brief by clicking the paperclip icon in the top right corner of this screen.

Click 'Apply' to submit your online application. Upload your Resume with a Cover Letter (of no more than 2 pages) outlining how your skills, experience and personal attributes would allow you to achieve success in this role.

Documents need to be less than 2MB in size and PDF format is preferred. If you encounter technical issues when applying, please email

Our selection process may include a one-way video interview via Criteria, a face-to-face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including police checks, employment history checks, qualification checks, pre-employment medical reviews and drug and alcohol testing.

Contact Person

Sarah Raoult

Contact Number

Closing Date

Tuesday 18th November 2025

Please note applications for all of our vacancies close at 10.00pm on the listed closing date.
The City of Gold Coast is an equal opportunity employer dedicated to promoting an inclusive and diverse workplace. We are committed to supporting an environment where all employees, regardless of their differences or similarities, feel valued, respected and supported. Aboriginal and Torres Strait Islander persons are encouraged to apply.