Field Services Capability and Development Lead

2 weeks ago

Sydney, New South Wales, Australia nbn® Australia Full time $120,000 - $180,000 per year

Build your career and Australia's future.

Not many people can say they are working on building Australia's future. With us you'll be doing just that, leaving a legacy for all Australians. Plus, there's equal employment, great training, and true flexible working arrangements.

A bit about your role

The Capability and Development Lead is responsible for driving strategic capability development initiatives, collaborating with senior leadership to identify skill gaps, and designing comprehensive capability programs.

This role oversees career pathway development and ensures employees have the resources to advance their careers. Key accountabilities include leading the design and delivery of capability frameworks, managing the learning and development process, and evaluating training effectiveness.

A bit about you

The ideal candidate should have extensive experience in learning and development, strong project management skills, and a background in instructional design and competency frameworks, ideally within telecommunications or similar operational environments. They should be knowledgeable about the latest trends and technologies in learning and development and possess strong analytical and problem-solving abilities. A relevant degree and professional certifications are highly desirable.

Life at nbn

To be part of nbn is to be part of something bigger. There's so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia's best fibre infrastructure into homes and businesses, plus places and things, everywhere. We're continuing to create Australia's network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.

A more inclusive working world

nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Platinum Employer, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women, and their Employer of Choice for 2025.

Equal Opportunities for All

We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don't hesitate to contact us by emailing or calling our Recruitment Accessibility Enquiry Line at Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website.

Where to from here?

If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.

Please note that this role is a permanent opportunity and applications will close at midnight on Wednesday, 3rd September 2025.

To be eligible for this role, you must have full working rights in Australia.

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