V-Retail Youth Program Assistant

2 weeks ago

Bundaberg, Queensland, Australia Salvos Stores Full time $40,000 - $60,000 per year

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

We are seeking dedicated and compassionate individuals to serve as Volunteer Program Assistants for our Pop Up Shop Program at the Tom Quinn Community Centre. In this role, you will have the unique opportunity to work alongside young people as they gain valuable skills in the Retail Service industry, fostering personal and professional growth.

The Retail Program Assistant provides support and assistance to the Team Leader in group activities for youth. Program Assistants are key in supporting the practical and social needs of community members attending the Tom Quinn Community Centre.

Key responsibilities

  • Foster a supportive and inclusive environment within the Retail programs

  • Assist in shop with activities, including visual merchandising, general shop cleaning, customer service.

  • Encourage active participation and teamwork among program participants.

  • Support the development of practical life skills such as time management and teamwork.

  • Promote a positive work ethic and professionalism in the Retail environment.
  • Assist with the opening & closing the store.

Qualifications and skills (desired/required)

  • Enthusiasm for Retail service and operations
  • Empathy and Patience
  • Ability to understand and connect with young individuals facing challenges.
  • Patient and compassionate approach to working alongside young people.
  • Communication Skills
  • Strong interpersonal and communication skills to effectively engage with participants and customers.
  • Experience working with youth is highly regarded.

Background check requirements

Background checks play an important part in our commitment to being a safe organisation. Where an applicant has disclosable history, the selection process includes a fair assessment and a risk management approach. Collection of personal information is handled per our privacy and confidentiality policies.

Below is what is required for this role:

  • As this role is a child-related role, it requires a Working with Children Check/Working with Vulnerable People Check
  • As this role is Working with Vulnerable People it requires a Police Check

Development opportunities with this role

This role will give volunteers an opportunity to develop skills and build experience in the facilitation of groups and programs.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child related roles will require the successful completion of a Working with Children Check. Additionally, certain volunteer roles may require a Nationally Coordinated Criminal History Check.

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