Business Systems Analyst

HUB24 leads the wealth industry as the best provider of integrated platform, technology and data solutions. At HUB24, we know the smartest investments start with our people. We are innovative and ambitious, and we move fast.

At HUB24, we empower our employees to bring their ideas and creativity to work. Rather than getting bogged down in bureaucracy and red tape, we build a culture that supports our team members to have a real impact on our business and the success of our customers.

HUB24 Limited is a company listed on the Australian Securities Exchange (ASX: HUB)

THE HUB24 STORY
We think creatively and we're not constrained by traditional thinking or barriers to success. We're led by experts, realists with ideas, grounded in commercial reality who are bold enough to visualise the future a little differently and to advocate for what matters to our clients. We are here to lead change and are committed to empowering better financial futures for more Australians.

Benefits And Life At HUB24
Learn more about our employee benefits HERE.

Job Summary
We are seeking a Business Systems Analyst who will offer assistance in designing and conceptualising the entire system. This includes evaluating processes, analysing business requirements, creating functional designs, overseeing development, and providing user support. Additionally, you will facilitate the exchange of information between the business and technical departments, collaborating closely with technical teams to improve system requirements.

We have a hybrid approach to work, 2 days in the office and 3 days from home.

Responsibilities

• Guides and supports the development of work specifications, ensuring clarity, shared understanding, and alignment with team goals.
• Works collaboratively to deliver projects on time and within budget, with a strong commitment to quality and continuous improvement.
• Develops clear and thorough specifications for developers and testers by understanding user needs, exploring potential solutions, engaging with stakeholders, defining acceptance criteria, and conducting impact analysis—working closely with cross-functional teams to ensure smooth delivery.
• Builds and nurtures strong client relationships, focusing on long-term satisfaction and trust.
• Designs thoughtful and user-friendly processes and interfaces that enhance the overall experience and promote usability.
• Brings a proactive and solutions-oriented mindset to problem-solving, with a practical and innovative approach to challenges.
• Maintains open and regular communication with management, stakeholders, and the development team, aligned with the SCRUM framework.
• Helps reduce roadblocks arising from system design constraints or pending business decisions to support steady progress.
• Contributes to the successful delivery of high-impact projects, aligning outcomes with agreed priorities and stakeholder expectations.

Requirements

• A bachelor's degree, along with experience in a business analyst role
• A well-rounded understanding of financial markets, accounting practices, organisational processes, and ideally some familiarity with legal and tax frameworks
• Strong analytical and design capabilities, with a collaborative approach to solving technical challenges in enterprise application development
• Experience working within Agile environments, contributing to iterative and team-driven development
• Clear and effective communication skills—verbal, written, and interpersonal—with the ability to build consensus and foster shared understanding
• Resilience and adaptability in fast-paced or changing environments, while maintaining a solutions-focused mindset and supporting team outcomes

The Recruitment Process

• Acknowledgement email once your application has been submitted.
• Our Talent team will start reviewing your application. If unsuccessful, you will be notified.
• If your application progresses to the next stage, our Talent team will be in touch to discuss your alignment with the role.
• If you're a person with an impairment or disability, this is an opportunity to share with us any accessibility requirements that you may have for the role.
• Should you require any accommodations to the recruitment process, please email , and one of our team will contact you.
• Interviews can happen virtually or face-to-face with the hiring manager or other members of the broader team. Depending on the role, there may be more than two interviews.
• Communication of outcomes to successful and unsuccessful candidates and feedback provided.
• As part of our process, a police check will be conducted on all successful candidates*. Further details on our HUB24 Group Recruitment Privacy Collection notice can be found here.

2024 Circle
Back
Initiative Employer
– we commit to respond to every applicant.

Endorsed by
WORK180,
we are proud to be recognised as an employer of choice for women.

We have been nominated and placed on the
BOSS Best Places to work list.
Seek Star Awards Nominated as a finalist for the
Best Employer Brand Initiative
HUB24 is an equal opportunity employer.
We are committed to creating an inclusive environment where diverse perspectives are valued and every individual is treated with respect. We welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disabilities, people from culturally and linguistically diverse communities, and people of all gender identities and sexual orientations. If you require adjustments to the recruitment process or have accessibility requirements, please let us know – we're here to support you