Product Specialist

Business: LifeHealthcare

Location:North Ryde, NSW, AU, 2113

Employment Type: Permanent Full Time

Product Specialist - Inside Sales

At LifeHealthcare, we're on a mission to deliver life-changing medical solutions to patients across Australia and New Zealand. Our passion is health, and our purpose is making life better for patients, our partners, and our people.

We are part of EBOS MedTech, which operates in 9 countries through its portfolio of companies: LifeHealthcare (ANZ distribution), Australian Biotechnologies (allograft manufacturing), Cryomed (aesthetics), and Transmedic (SE Asia + Hong Kong distribution).

Across all these businesses, we are guided by a shared value: Connect. This reflects our commitment to building meaningful partnerships, sharing knowledge, and working together to create greater impact for the people and communities we serve.

This hybrid role based at Macquarie Park presents a fantastic opportunity to be part of a high-performing team and make a meaningful difference every day.

Reporting to the Sales Supervisor, you will join our growing team in an established and exciting part of our business, where you will be given every opportunity to grow your career and make a sustainable impact. In this role as an Inside Sales Product Specialist, you will have a consultative approach to sales, working as a partner with internal and external stakeholders to enhance our product range and offerings. Connecting with customers over the phone and virtually to drive revenue and positive customer outcomes.

You will be supported in this fast growing, collaborative team. Structured training and onboarding will be provided.

You'll be responsible for:

• Always upholding our LifeHealthcare values and being an active key member of our team.
• Driving sales by identifying, developing and securing all relevant sales opportunities
• Serving as an Inside Sales Product Specialist for pre-defined territory and accounts to achieve or exceed assigned sales quotas and all the relevant goals and metrics.
• Generating market interest and close sales by executing product and segment marketing activities such as product demonstrations, focus areas or campaigns.
• Actively solicit all LifeHealthcare product opportunities, referring leads as appropriate
• Building relationships and trust with customers, be a key part of their buying decisions.
• Acting as a key point of contact for customers, providing expert advice and support related to the product.
• Understanding customer buying patterns and use it to schedule and plan calls.
• Contributing to the fiscal revenue goal and execute tactical activities.

To be successful we're confident you'll have:

• A clinical background required, preferably with surgical instruments
• Savvy interpersonal skills; excellent communication and rapport building skills
• Excellent customer service skills; always understands and delivers exemplary customer support.
• Professional presentation and 'presence'
• Worked autonomously but are also a team player
• Positive attitude; outgoing and friendly, self-motivated
• A 'can do' attitude: Enthusiastic and energetic
• The ability to quickly establish credibility with all levels of customer base
• Excellent planning and organizing skills and be able to deal with ambiguity
• Good time management skills; well organised, able to set and reset priorities
• Strategic agility with strong commercial acumen

LifeHealthcare is guided by a set of values; Accountable, Agile, Authentic, and Customer Centric that define who we are and how we work. We encourage and support our employees to live these values every day, and we offer a range of benefits to help you thrive, including:

• Health insurance discounts
• Career opportunities across the EBOS MedTech portfolio of companies
• Generous parental leave
• Employee referral programs
• Option to purchase additional leave
• Volunteer leave
• Flexible work arrangements
• Performance-based financial rewards for both individual and company success

If this sounds like something you want to be part of, and be part of EBOS MedTech and its portfolio of companies that are changing lives together, starting with you.

This position is for candidates who have the right to work in Australia. We cannot offer sponsorship to persons without working rights and your application will not be considered.

*No agencies please, we have this one covered*