Parts Interpreter

4 days ago

Middleton Grange, Australia Eagers Automotive Full time $104,000 - $130,878 per year

As an Experienced Parts Interpreter, you will play a critical role in ensuring the efficient and accurate processing of parts orders. You will be responsible for interpreting parts enquiries through various platforms including Phones, Email & crash repair portals such as PartsCheck & Repair Connection. If you have a passion for automotive parts & and enjoy delivering quality customer service, we'd love to hear from you

Key Responsibilities:

  • Utilise various parts catalogue systems and software to provide crash & mechanical customers with parts identification, pricing and supply in a timely and efficient manner.
  • Build and maintain strong relationships with customers, ensuring satisfaction and repeat business.
  • Process orders & quotations in accordance with company policies and procedures.

Key Requirements:

  • Proven experience as a Parts Interpreter within the automotive industry
  • Excellent knowledge of parts catalogues and computer systems, with experience using Pentana (Era) DMS preferred
  • Strong customer service skills with a focus on problem-solving and delivering solutions.
  • Excellent communication skills, both written and verbal.
  • Ability to work efficiently under pressure, managing multiple tasks and deadlines.
  • A strong understanding of inventory management and product sourcing.
  • Strong attention to detail and organisational skills.
  • A positive, proactive attitude with a team-oriented approach.
  • A current NSW Driver Licence.

Why Join Us?

  • Competitive salary based on experience.
  • Possible work from home opportunities for the right candidate.
  • Opportunity to grow and develop within a reputable company.
  • Collaborative and supportive work environment.

How to Apply:

If you are an experienced Parts Interpreter & you like what you hear, look no further, apply now by completing the application form on our careers tab

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