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Parts Interpreter
3 weeks ago
**Department**:
Parts
**Location of the Role**:
Smeaton Grange
**Employment Type**:
Full Time
**Overview of the Company**:
Wakeling Automotive is made up of over 350 employees across 10 locations located in both the Macarthur region, the Southern Highlands and the Illawarra region. Wakeling Automotive has 16 new car franchises across Paul Wakeling Motor Group, Camden Valley Motors, Moss Vale Motor Group, Allan Mackay Autos, Wollongong City Motors, Shellharbour City Motors, Mercedes-Benz Wollongong and 8 used car locations. Wakeling Automotive not only specializes in automotive but also is home to Tyre Plus Campbelltown and Camden Cycles. In 2017, 2018 & 2019, Wakeling Automotive was recognised at the NSW Business Chamber Macarthur Region within several categories such as “excellence in workplace inclusion” & “excellence in business”. These achievements are testament to the culture and environment that is working at Wakeling Automotive.
Overview of the Role
We currently have an exciting opportunity available for an experienced parts interpreter to work alongside our Parts team, based in Smeaton Grange. The successful applicant must possess a high level of self-motivation, professionalism, and excellent customer service skills. This role would be ideal for someone who is looking to take the next step in their automotive career.
**Reporting to the Parts Manager your day to day duties include**:
Greeting and serving customers
Writing and Invoicing customer paperwork
Face to Face and phone enquiries.
Supply general advice/quotations - parts interpreting
Following up customer requirements
Ensuring parts ordered and delivered are accurate
Utilising our internal computer system
Follow all internal processes and procedures
**The Successful Applicant Must have**:
Customer Service experience - essential
Excellent computer skills
The ability to multi-task
Strong administration skills
Work together as a team
Dispute resolution skills
The ability to think on your feet
Strong organisational skills
**What we can offer you**:
Annual award night for employees
Employee recognition and award for tenure / year of service
Employee of the month incentive
Christmas party for employees, partner and children
Monthly bbq for all staff
Self-development training opportunities
Supportive work environment
for tenure / year of service
Employee of the month incentive
