Support Officer, Learning

Job Reference:

About the Role:

Our team is looking for a proactive and organised administrator to join us to provide excellence in learning and teaching support. This role supports the administration and delivery of learning and teaching across the Schools and the Faculty of Humanities, ensuring the efficient operation of units and courses in all locations, modes of delivery, and study periods. If you are passionate about excellent service and have strong organisational and technical skills, we want to hear from you.

Some Key Responsibilities:

• Maintain knowledge of learning and teaching policies, providing guidance and support to academic staff while escalating issues to the Teaching Support Manager as needed.
• Assist Academics with all aspects of unit delivery (e.g. creation and maintenance of unit outlines, assistance with the Learning Management System (Blackboard), and making all necessary resources available to students).
• Communicate effectively with staff to facilitate teaching delivery and provide user guidance on digital teaching delivery systems.
• Administer unit changes
• Support the administrative processes for engagement and payment of casual academics.
• Track critical university dates and deadlines, ensuring timely communication with staff and directing student inquiries to central services.
• Build strong relationships with learning and teaching academics through consistent feedback and communication.
• Undertake other activities which the incumbent might reasonably be expected to do, and which are consistent with the accountabilities and responsibilities as listed above.

Desirable Criteria, But Not Essential:

• Experience in a student and/or academic support related position.
• Demonstrated understanding of relevant policies and procedures.
• Proficiency in Curtin's systems, applications and programs, such as Blackboard, Student One and Akari.

Faculty of Humanities

Curtin's Faculty of Humanities has three academic schools that deliver a range of undergraduate, postgraduate and higher degree by research (HDR) courses. The three academic Schools are Curtin School of Education, Curtin School of Design and the Built Environment, School of Media, Creative Arts and Social Inquiry.

Role Requirements:

1. As this is a fixed-term contract, you will require current work rights in Australia that match the tenure of this role.

About Curtin University

We are an energetic, dedicated team of academics and professionals working together to provide global solutions through quality graduates and innovative research. Curtin is a welcoming space where integrity, respect for one another, courage, excellence, and impact are essential to everyday life. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information, please visit our Diversity and Inclusion page 

What We Offer You:

Situated on Whadjuk Nyungar Country, our vibrant Bentley campus includes an art gallery, gym, childcare and medical centre, bus station, accessible parking and endless food options including a supermarket. Aside from the vibrant campus life, we offer more than just a job. Curtin offers a wide range of generous benefits, including additional leave, salary packaging, health and wellbeing services and an array of discounts for retail, travel and much more. For more information, check out our benefits page

For more reasons to work at Curtin, please visit 

Join Us

If this sounds like your next role, please click APPLY NOW ensuring to attach the following documents to allow us to assess your suitability for this role:

• Updated Resume or CV
• Cover Letter outlining your interest and experience

If you have any queries in relation to this opportunity or the application process, please contact our careers team on or option 3,1), quoting the reference number. Please note applications will not be accepted via this email address.

If you have any queries in relation to this opportunity or the application process, please contact our careers team on or option 3,1), quoting the reference number. Please note applications will not be accepted via this email address.

Applications close: Thursday 2nd of October 2025.

Disclaimer: Please note that there is no standardised time for the closing of adverts on the specified date. Therefore, we recommend submitting your application ahead of this deadline. Late applications will not be considered, and only successful candidates will be contacted.

Please note we are not accepting applications from recruitment agencies at this time.

Curtin reserves the right at its sole discretion to withdraw from the recruitment process, not to make an appointment, or to appoint by invitation, at any time. We reserve the right to remove the advert earlier than the date on the advert.