Planner - Metro Field Support Coordinator

Being the principal supplier of water, wastewater, drainage and bulk irrigation services, we're on a journey to evolve and transform WA's water future. To do this, we need unique insights, ideas and talents from employees that reflect the diversity of the community we service.

Irrespective of race, ethnicity, disability, age, gender identity or sexual orientation, Water Corporation is a great place to work.

• Temporary Cover for Maternity Leave
• Fixed Term Opportunity based in Balcatta
• $101,711 + Super

About the role

Support the Team Leader in coordinating, scheduling, and managing business operations within the Metro Field Support Team, ensuring seamless workflow and alignment with stakeholder objectives. Drive compliance with legislation, customer codes of practice, and operational licensing requirements, while ensuring accountability across the team.

Lead the coordination and development of new processes and ways of working along with delivery of impactful training for the Metro Field Support Team, ensuring they meet business targets, operational requirements, and uphold workforce and customer safety standards.

Who are we?

When you join Water Corporation, you play an important role for the people of WA. Our services are essential for life - everyday, millions of Western Australians rely on us to deliver and manage water across our state.

If you're driven to make a meaningful contribution, you've come to the right place.

Real benefits that matter

• Real flexibility with options to work from home, 9-day fortnight, flexible work hours
• Two well-being days each year to do whatever you need to do to feel good
• Access to long service leave pro rata after 3 years of service
• Generous co-contribution superannuation scheme, which offers up to 15.5%. This includes an 11.5% standard employer contribution, plus an additional 2% employer co-contribution that matches your own 2% contribution.
• Purchase additional leave of up to 12 weeks or work 4 years at a reduced salary and take the fifth year off as paid leave

Discover more benefits we offer to support the unique and individual ways our employees live.

What you can expect with this role

• Support Business Performance – Assist in achieving business outcomes by following established procedures and standards to maintain high performance levels.
• Ensure Compliance & Quality – Oversee team adherence to Quality Management Systems and related protocols, ensuring operational integrity.
• Engage with Stakeholders – Act as a key liaison between customers, private organizations, government agencies, and internal business units, fostering effective collaboration.
• Develop new ways of working – Support the team's growth through developing new processes and exploring new ways of working.
• Support state water preservation – Support the state's Water Efficiency Monitoring program to raise customer awareness of water source protection.

Your skills and experience

• Qualifications: A tertiary degree in business, or relevant experience.
• Workforce & Operational Planning: Extensive experience in work planning, scheduling, and resource management, with a strong emphasis on field operations.
• Safety & Compliance Leadership: Demonstrated ability to coordinate a workforce in alignment with OHS policies, procedures, and best practices, including delivering training.
• Customer-Centric Innovation: Proven experience in shaping and implementing customer-focused policies, driving process improvements, and leading change management initiatives to enhance service delivery.

Ready to thrive as you shape WA's water future? Apply today

If you are interested in the above opportunity, please submit a covering letter and resume that best demonstrates your ability to meet the requirements of the role.

Applications close 6th June 2025

As part of the recruitment process you will be required to complete Pre-Employment screening which may include a medical, qualification check, police clearance and Australian working rights check.

We reserve the right to withdraw this ad prior to the closing date.

Our commitment to a diverse and inclusive workplace:

Diversity and inclusion are more than words. They guide us on building a thriving workforce that reflects the diversity of our customers and our community.

We encourage applications from every background, including Aboriginal and Torres Strait Islander people, people with disability, women, youth, LGBTQIA+ folks and people from culturally and linguistically diverse backgrounds.

We are committed to ensuring an accessible and inclusive work environment to enable people with disability to participate fully in all aspects of employment.

Applicants with disability who require adjustments, or alternative methods of communication in the recruitment process, can contact a Recruitment Officer at *********** or ***.

To read our diversity and inclusion statement, please visit our website