Team Leader, Supreme Court and Magistrates Court Civil Registry Counter Services

Classification: Administrative Services Officer Class 5

Salary: $93,784 - $98,967 plus superannuation

Position No: 42341

Directorate: Justice and Community Safety

Advertised (Gazettal date): 19 November 2025

Contact Officer: Lynette Ashlin on or

Details: The ACT Courts and Tribunal (ACTCT) supports the proper administration of justice by providing high-quality support to judicial officers and tribunal members and high-quality services to those using the Courts and Tribunal. It provides the Supreme Court (SC), Magistrates Court (MC) and ACT Civil and Administrative (ACAT) with registry, court support, forensic, corporate and strategic services.

The Registrar's Office (Supreme Court) and Registrar's Office (Magistrates Court) provides support to the Supreme and Magistrates Courts and the judiciary including exercising statutory powers of a registrar of the court and providing policy and procedural advice. The Supreme and Magistrates Court registry provides high level administrative support to the judiciary in the performance of their roles, and to the parties and legal representatives who appear in the courts.

The Supreme Court Registry operations consist of the following areas:

• Criminal Registry
• Listings and Admissions and
• SC and MC Civil Registry

The registry functions include accepting documents for filing, arranging conferences and hearings, maintaining court files, managing the bail office, issuing subpoenas, collecting court fees, entering data in the case management system, generating court documents and providing general advice about court rules, practices and procedures.

Under the supervision of the Assistant Director and Senior Team Leaders, you will provide customer service and administrative support to court users and clients across various jurisdictions of the Supreme and Magistrates Court. This includes timely and accurate processing and lodging of documents using the Integrated Courts Management System (ICMS).

This role deals directly with the parties before the court. In this context you will provide high-quality customer service, answer enquiries, exercise functions under a statutory appointment of a Deputy Registrar, issue court orders and documents and manage and monitor trust payments and collection of public monies as required at the front counter of the ACT Law Courts.

This position is also required to handle sensitive and protected information. Therefore, you will be required to fulfill your role in line with legislation, policy, procedures and protocols, with maturity, sensitivity, courtesy and compassion.

Important: This position may be exposed to sensitive and/or traumatic situations and material. Please speak with the Contact Officer to discuss the interactions and/or material you might be exposed to. ACTCT provides support services and training to assist staff in being culturally aware, resilient and safe in the workplace.

We are committed to creating an inclusive environment where people with diverse thoughts, lived experience, and perspectives can thrive and contribute their unique talents to the ACTPS and ACT community. We encourage Aboriginal and Torres Strait Islander people, people with disability, people with culturally and linguistically diverse backgrounds, veterans, younger and older workers, and people with diverse genders, sexes and sexualities to apply.

Eligibility/Other Requirements:

Compliance Requirements:

• Computer literacy skills are relevant to this role as you will be responsible for using an electronic case management system, IT systems, email and/or other Information technology systems; once proficient you will need to remain current with changes, updates and contingencies.
• Experience working in a court environment is highly desirable.
• To be eligible for permanent or temporary employment within the ACT Public Service (ACTPS) you must be an Australian citizen, a permanent resident or hold a valid work visa.
• If an officer no longer holds a visa that permits them to work in Australia, their employment with the ACTPS will be terminated.
• The successful candidate will be required to undergo a National Criminal History check.

Notes: This is a temporary position available for a period of 12 months from 5 January 2026 up until 4 January 2027. This position is part-time/job share at 14:42 hours per week on Monday and Tuesday, and the full-time salary noted above will be pro-rata. Due to the operational requirement of this part-time/job share role, hybrid working arrangements are not suitable for this position. This role may be required to be rostered to work weekend shifts and over the Christmas Shutdown period.

How to Apply: Please provide a statement of no more than two-pages addressing the Professional/Technical Skills and Knowledge and Behavioural Capabilities which can be found in the attached Position Description.

Please also provide a current curriculum vitae which includes details of two referees, one of whom is your current, or most recent supervisor.

If you have any questions or wish to discuss the position, please send an email to the Contact Officer ) to schedule a time to discuss.

Tips on how to prepare your written response:

Use examples to show your experience relating to the points under Professional/Technical Skills and Knowledge and Behavioural Capabilities. Providing specific evidence-based examples of your experience will show the selection panel that you understand the position requirements and that your capabilities will enable you to perform the role.

The STAR model is a great way to structure your written response to help demonstrate your capabilities, using specific examples. The STAR method stands for situation, task, action, result and provides a framework to deliver detailed responses during job interviews. If you're not familiar with this method, information is available on the internet.

Applications should be submitted .

This is a temporary position available for a period of 12 months from 5 January 2026 up until 4 January 2027. This position is part-time/job share at 14:42 hours per week on Monday and Tuesday, and the full-time salary noted above will be pro-rata.