Wholesale Operations Coordinator

At BEC + BRIDGE, we're bound by confidence, cool, and grit. Our collections are made for women who know what they want, with elevated separates, striking eveningwear, and our signature party dresses. With over 20 years of Australian design under our belt, we're proud to be a brand that celebrates style, strength, and confidence.

The Role

We are now seeking a Wholesale Operations Coordinator to join our Wholesale team at Head Office. This is a pivotal role supporting our wholesale partners globally, ensuring orders are delivered seamlessly, accounts are managed with precision, and systems flow smoothly behind the scenes.

What you'll do

• Manage all products uploads to sales software ahead of seasonal sales opening, or new sales opportunities being presented.
• Oversee all wholesale administration for finalizing seasonal indent, and in-season sales, including transferring of data and reconciliation prior to production handover.
• Ensure all International Supplier manuals, any special ticketing/packing requirements are provided for production and distribution and follow through with regular checkpoints to ensure seamless delivery process.
• Monthly SO invoicing prepaid customers utilizing ERP software.
• AR Management for the WS department inclusive of in-season chasers, updating US AR doc for international showroom visibility, monthly meetings with US sales team, and AU sales team to review support needed.
• Ensure AR is kept up to date, and all retailers have clear communication in terms of their account status. Support with payment plan, order cancellation, or account hold communication in-line with this to ensure all orders are dispatched within their designated delivery month.
• International Agency commission reporting.
• Monthly cancellations, short shipments, and faulty reporting.
• Process all RA's and Stock order in a timely manner, ensuring these are processed efficiently and in-line with customer expectations.
• Customer service to all accounts with timely follow-through on all enquiries including stock requests, returns and exchanges.
• Responsible for checking all WS Majors PO's against JOOR/AP21 orders and filing these in majors folders.
• Calendarising pre-launch timeline for all key stakeholders and following up to ensure expectations are met.
• Responsible for uploading all product information in majors portals including PIM, & Tradestone.
• Completing all majors content sheets and returning in timely manner.
• Review all inbound product schedules to ensure these align with collaborative launch dates and majors delivery windows.
• Liaise with all key accounts on logistics challenges, inclusive of delayed product, delivery window updates, & short shipments.
• Review and respond to all EDI's received, ensuring these are correct before approval, and we receive these in time for each delivery.
• Support with showroom setup pre-sell.
• Support with SMS Management for WS Team inclusive of seasonal collection send outs and returns.

What you'll bring

• Minimum 2 years' experience in sales support, wholesale, or fashion administration.
• Strong organisational skills with exceptional attention to detail.
• Proficiency in Excel; AP21 and JOOR experience highly regarded.
• A love for sales and the business side of fashion.
• Results-driven mindset, with excellent communication and stakeholder management skills.
• Ability to juggle competing deadlines while keeping things seamless and accurate.

Why BEC + BRIDGE?

Joining our team means being part of an iconic Australian fashion brand with a global reach. You'll work in a collaborative, fast-paced environment where every day brings a new challenge and the chance to make an impact.

Ready to join the BEC + BRIDGE journey?

Apply now and be part of our story.

Job Type: Full-time

Benefits:

• Employee discount

Work Location: In person