Receptionist

7 days ago

Rockhampton, Queensland, Australia Naturopathic Health Full time $104,000 - $130,878 per year

About the role

Naturopathic Health is seeking a friendly and professional Receptionist to join our team in Rockhampton, QLD. As a Receptionist, you will play a vital role in providing excellent customer service and administrative support to our natural health practice. This is a casual position with the potential for increased hours.

Candidates must have Australian work rights to be eligible for this position.

What you'll be doing

  • Greeting and welcoming patients in a warm and friendly manner
  • Answering incoming calls and directing enquiries to the appropriate staff members
  • Scheduling appointments and managing the clinic's appointment calendar
  • Handling patient payments, bookkeeping, and general administrative duties
  • Maintaining a clean and organised reception area
  • Providing support to the clinical team as needed

What we're looking for

  • Previous experience in a customer service or receptionist role, ideally in a healthcare or wellness setting
  • A minimum of 2+ years experience in customer service or receptionist roles is required
  • Excellent communication and interpersonal skills, with the ability to interact with patients in a warm and professional manner
  • Strong organisational skills and attention to detail
  • Proficiency in using standard office software and technology
  • Proficiency in appointment software is essential for managing bookings and schedules
  • A genuine interest in natural health and wellness

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