
Receptionist
6 days ago
About the role
Naturopathic Health is seeking a friendly and professional Receptionist to join our team in Rockhampton, QLD. As a Receptionist, you will play a vital role in providing excellent customer service and administrative support to our natural health practice. This is a casual position with the potential for increased hours.
Candidates must have Australian work rights to be eligible for this position.
What you'll be doing
- Greeting and welcoming patients in a warm and friendly manner
- Answering incoming calls and directing enquiries to the appropriate staff members
- Scheduling appointments and managing the clinic's appointment calendar
- Handling patient payments, bookkeeping, and general administrative duties
- Maintaining a clean and organised reception area
- Providing support to the clinical team as needed
What we're looking for
- Previous experience in a customer service or receptionist role, ideally in a healthcare or wellness setting
- A minimum of 2+ years experience in customer service or receptionist roles is required
- Excellent communication and interpersonal skills, with the ability to interact with patients in a warm and professional manner
- Strong organisational skills and attention to detail
- Proficiency in using standard office software and technology
- Proficiency in appointment software is essential for managing bookings and schedules
- A genuine interest in natural health and wellness
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