Medical Receptionist

5 days ago

Rockhampton, Queensland, Australia Yeppoon Family Practice Full time $104,000 - $130,878 per year

Are you a dedicated and friendly individual with a passion for exceptional customer service? Do you thrive in a fast-paced environment and possess excellent phone etiquette? Look no further – we have the perfect opportunity for you

We are seeking a dynamic Medical Receptionist to become an integral part of our busy general practice in Yeppoon. As the first point of contact for our valued patients, you'll play a crucial role in creating a warm and welcoming atmosphere. Your attention to detail, efficient admin support, and can-do attitude will contribute to the seamless operation of our practice and support our doctors in delivering the ultimate care to our community.

We are seeking applicants looking for part-time (3 days per week minimum) up to a full time position (9 day fortnight). This exciting opportunity is also open to junior candidates who possess the right attributes and a strong desire to learn.

Key Responsibilities

  • Greet and assist patients with a warm and friendly manner, ensuring a positive experience from the moment they walk in.
  • Manage incoming phone calls and inquiries with professionalism and courtesy, directing calls and messages efficiently.
  • Schedule appointments, manage payments and maintain patient records with accuracy and confidentiality.
  • Prioritise and handle administrative tasks to a high standard according to practice procedures.
  • Work closely with the practice team to ensure smooth operations and seek ways to improve our processes and deliver exceptional patient care and admin support.

Requirements

  • Exceptional customer service skills with a friendly and approachable personality.
  • Excellent phone etiquette and communication skills.
  • Strong attention to detail, time management and organisational abilities.
  • Ability to thrive in a fast-paced environment and maintain composure under pressure.
  • Positive can-do attitude and willingness to embrace new technology and skills.
  • Availability to work at minimum 3 days per week (up to full time hours may be available)
  • Previous experience in a medical environment is a plus, but not mandatory

About Us

At Yeppoon Family Practice, we take pride in delivering comprehensive medical care and enhancing the well-being of our community. With a rich history spanning nearly 50 years, our well-established medical practice is renowned for exceptional health care services and our dedication to nurturing the next generation of Doctors. Our practice team bring a wealth of experience and expertise to every patient interaction.

Medical receptionists are at the core of our medical practice -  an essential and vital part of our team that are dedicated to patient wellbeing and maintaining an efficient clinic environment. They are the heart of our practice

Yeppoon Family Practice belongs to a group of practices in the CQ region, including The Family Practice (Emu Park), Figtree Family Practice and Complete Skin Solutions in Rockhampton.

For Junior Candidates

We believe in nurturing talent and providing the necessary training to excel in the medical receptionist role.

Apply Now

Join us in making a difference in the lives of our patients and become a valuable member of our team. Apply today by submitting your resume and cover letter detailing your passion for exceptional customer service and administrative abilities.

If this isn't for you, but makes you think of someone you know, please share it.

Short-listing for this position will commence immediately and only those short listed will be contacted.

  • Medical Receptionist

    2 weeks ago

    Rockhampton, Queensland, Australia Independent Practitioner Network Group Full time

    Add expected salary to your profile for insights.Permanent part-time or full-time position (32 or 38 hours per week)Friendly and supportive team environmentIPN Medical Centres support the Australian community, operating over 150 practices across the country and providing over 10 million patient consultations each year.IPN forms part of Sonic Healthcare, a...

  • Medical Receptionist

    1 week ago

    Rockhampton, Queensland, Australia Ausdocs Group Full time

    CQ Medicentre is seeking an experienced Medical Receptionist to join our Reception Team in a casual capacity with the potential to grow into a part-time role in the future should the candidate be interested.We're a fun and dynamic team led by a highly supportive Practice Manager and Reception Manager that work together across our two practice locations.CQ...

  • Medical Receptionist

    4 weeks ago

    Rockhampton, Queensland, Australia Ausdocs Group Full time

    CQ Medicentre is seeking an experienced Medical Receptionist to join our Reception Team in a casual capacity with the potential to grow into a part-time role in the future should the candidate be interested. We're a fun and dynamic team led by a highly supportive Practice Manager and Reception Manager that work together across our two practice locations. ...

  • Medical Receptionist

    4 weeks ago

    Rockhampton, Queensland, Australia Ausdocs Group Full time

    CQ Medicentre is seeking an experienced Medical Receptionist to join our Reception Team in a casual capacity with the potential to grow into a part-time role in the future should the candidate be interested. We're a fun and dynamic team led by a highly supportive Practice Manager and Reception Manager that work together across our two practice locations.CQ...

  • Medical Receptionist

    5 days ago

    Rockhampton, Queensland, Australia Gracemere Family Practice Full time $60,000 - $80,000 per year

    We're Hiring: Medical Receptionist (Full-Time, Monday to Friday) Are you an experienced Medical Receptionist who thrives in a supportive and welcoming environment? We'd love to hear from youAt Gracemere Family Practice, we're proud of our close-knit, positive team culture where every staff member is valued and supported. As the first point of contact for...

  • Medical Receptionist

    3 days ago

    Rockhampton, Queensland, Australia Central Queensland Radiology Full time

    OverviewJoin to apply for theMedical Receptionistrole atCentral Queensland Radiology(CQR), part of the Integral Diagnostics (IDX Group).We are a leading diagnostic imaging provider with eight practices across Gladstone, Rockhampton, Yeppoon, and Emerald, and collaborations with Sunshine Coast Radiology.Location: Rockhampton Base Hospital. This is a Monday to...

  • Medical Receptionist

    7 days ago

    Rockhampton, Queensland, Australia Central Queensland Radiology Full time

    OverviewJoin to apply for the Medical Receptionist role at Central Queensland Radiology (CQR), part of the Integral Diagnostics (IDX Group).We are a leading diagnostic imaging provider with eight practices across Gladstone, Rockhampton, Yeppoon, and Emerald, and collaborations with Sunshine Coast Radiology. Location: Rockhampton Base Hospital. This is a...

  • Medical Receptionist

    7 days ago

    Rockhampton, Queensland, Australia Central Queensland Radiology Full time

    OverviewJoin to apply for the Medical Receptionist role at Central Queensland Radiology (CQR), part of the Integral Diagnostics (IDX Group).We are a leading diagnostic imaging provider with eight practices across Gladstone, Rockhampton, Yeppoon, and Emerald, and collaborations with Sunshine Coast Radiology. Location: Rockhampton Base Hospital. This is a...

  • 3 Days Left) Medical Receptionist

    4 weeks ago

    Rockhampton, Queensland, Australia Ausdocs Group Full time

    CQ Medicentre is seeking an experienced Medical Receptionist to join our Reception Team in a casual capacity with the potential to grow into a part-time role in the future should the candidate be interested. We're a fun and dynamic team led by a highly supportive Practice Manager and Reception Manager that work together across our two practice locations.CQ...

  • Office Manager

    1 week ago

    Rockhampton, Queensland, Australia beBeeAdministrative Full time $48,000 - $84,000

    Medical Receptionist OpportunityA highly organized and efficient medical receptionist is required to provide exceptional patient care in a dynamic environment.Patient Management:Manage patient interactions, answer phone calls, schedule appointments, maintain customer accounts, and provide general informationMaintenance of the Best Practice Patient...