Sales and Marketing Graduate

Join Australia's Leading Optics Retailer

Are you passionate about astronomy and astrophotography and want to turn your hobby into your career? Do you thrive on sharing your knowledge and helping others learn about nature and the universe around them? OpticsCentral – Australia's Optics Superstore – is looking for full-time and part-time Sales and Marketing Graduates to join the opening team of our new retail showroom and warehouse opening in Auburn, NSW, conveniently located just 26 minutes from Sydney.

This is a new retail store with exciting possibilities and huge potential for career growth for the successful applicant to advance to National Sales and Marketing Manager

About Optics Central

Optics Central is "Australia's Optics Superstore" with a fast growing e-commerce and retail optics store headquartered in Melbourne. OpticsCentral represents a wide range of world leading telescope, binoculars, night vision, and microscopes brands including Celestron, saxon, Sky-Watcher, Zeiss, Leica, GPO, Kowa, Pentax, Nikon, Pulsar, HikMicro, Bushnell and many more.

Founded in 2012 in Melbourne, our small team has been driven by a mission to inspire future scientists, connect people to the night sky and the natural world, and build a community passionate about STEM, astronomy, and wildlife and outdoor exploration, by sharing what we love and offering the right support, advice and the right gear.

The Role

Based in our new Auburn showroom, we are looking for full-time / part-time Sales and Marketing Graduates who can provide outstanding sales and customer service for customers in a niche category. This role requires an enthusiastic and self-motivated individual who has a drive to succeed and a desire to develop hands-on experience in small business development. Interest and knowledge in astronomy and the outdoors is highly beneficial for your application. All successful applicants are required to work on Saturdays. This role will report directly to the General Manager.

Responsibilities

• Be a part of a brand new close-knit sales team that works tenaciously to offer personalised and outstanding levels of sales and customer support, catered for the local NSW astronomy and birding market. Training will be provided.
• Attend to all inbound sales enquiries across various channels including in-store customers, phone calls, emails, and store events.
• Participate in and help organise local events, stargazing nights, and store activations that connect the community with the world of optics.
• Fulfil online, in-store and phone orders, including stock management, picking, packing, and dispatch.
• Take care of the entire customer experience from pre-sales, picking and packing to sales support.
• Support national promotional campaigns planned by headquarters by ensuring accurate execution in-store and online to drive engagement, meet KPIs and budgets.
• Work as part of the Marketing Team to develop, execute sales and marketing activities across multiple platforms including online search engines, social media, comparison sites, forums, magazines, events, etc

Key Skill Requirements

• Strong written and spoken communication skills with the ability to communicate with customers from all backgrounds and varying interests
• Positive attitude, attention to detail and customers orientated personality
• Proven interpersonal skills, including negotiation, problem solving and dispute resolution
• Ability to balance multiple responsibilities and multi-task effectively.
• Experience with Retail Express (or similar), Magento 2, Microsoft 365, Google Suite and Microsoft Office tools
• Experience with Social Media, particularly Facebook, TikTok and Instagram

Why Join Us?

• Be part of a growing national brand
• Employee Discounts
• Huge career growth opportunities
• Supportive and Collaborative Team Culture

The role is a highly rewarding career opportunity with huge opportunities for career progression and skill development. You will be working with a newly established close-knit and highly motivated small team with a supportive and collaborative company culture with actual opportunities to have your ideas heard.

Job Types: Full-time, Part-time, Permanent

Pay: From $54,000.00 per year

Expected hours: 38 per week

Benefits:

• Employee discount

Work Location: In person