Care Coordinator

• Fitzroy location

• Challenging and rewarding work environment

• Best practice implementation

• Work for one of Australia's leading hospital groups

• Fixed Term / Part Time until March 2027 (2 positions available)

About the Role
The Care coordinator BHHP will provide person centered care coordination for clients living with complex psycho-social chronic healthcare needs, while part of BHHP. The Care coordinator will provide clinical intervention as part of a Monday to Friday roster, excluding Public Holidays. 

Classifications for this position will be Grade 4A Community Health Nurse or Allied Health Grade 2.

Your Contribution

• Current Nursing or Allied Health registration with AHPRA 

• Minimum 3 years experience in relevant acute/community setting

• Willing to obtain a Police Check 

• Drivers Licence 

What we Offer

• A focus on wellbeing initiatives, with regular events and programs

• Confidential, solutions-focused employee counselling

• Ability to join Fitness Passport - Your pass to an extensive choice of fitness facilities

• Salary Packaging – Increase your take home pay

• In the heart of Fitzroy, CBD at our doorstep, close to some of Melbourne's best cafes, public transport and lots of carparks

• Regular opportunities for professional development to assist you to reach your career goals

• Culture of continuous improvement

About Sumner House
The Sumner House site in Fitzroy has been used to support homeless people through the Better Heath and Housing Program. All services at the site are delivered through a partnership between Brotherhood of St Laurence, Launch Housing and St Vincent's, along with relevant government departments.  
The Better Health and Housing Program (BHHP) will support individuals with health issues who are experiencing chronic homelessness by providing an integrated health and homelessness service response for stays of usually 12-26 weeks. BHHP environment will support residents to rest and recover, and address health and social issues, according to the person's own goals. 

Working at St Vincent's
St Vincent's Hospital Melbourne (SVHM) is a leading teaching, research and tertiary health service. SVHM provides a diverse range of adult clinical services and is driven by values of Compassion, Justice, Integrity and Excellence.

Application

Please attach your resume and cover letter to your application.

Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.

We encourage applications from people of all backgrounds and abilities. Inclusion is essential to our mission and diversity reflects the community we serve. Please visit our website, for further information regarding our Aboriginal and Torres Strait Islander Employment at SVHM.

SVHA has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases in healthcare settings. You may therefore be required to undergo mandatory immunisations/vaccinations (including flu vaccinations). Please contact us if you would like to know more.

Contact:

Andrew Chan

LOCAL WORK ENVIRONMENT
The Sumner House site in Fitzroy has been used to support homeless people through the Better Heath and Housing Program. All services at the site are delivered through a partnership between Brotherhood of St Laurence, Launch Housing and St Vincent's, along with relevant government departments. The Better Health and Housing Program (BHHP) will support individuals with health issues who are experiencing chronic homelessness by providing an integrated health and homelessness service response for stays of usually 12-26 weeks. BHHP environment will support residents to rest and recover, and address health and social issues, according to the person's own goals. 

POSITION PURPOSE
The Care coordinator BHHP will provide person centred care coordination for clients living with complex psycho-social chronic healthcare needs, while part of BHHP. The Care coordinator will provide clinical intervention as part of a Monday to Friday roster, excluding Public Holidays. 

POSITION DUTIES
Under the supervision of the Team Leader the Care coordinator will:

 Undertake holistic comprehensive assessments in collaboration with the client using a strengths based and trauma informed approach. 
 Collaborative care planning with clients, carers and/or families in the context of their health, functional, psychosocial, cultural, environmental and economic needs.
 Facilitation of client generated goals that are realistic, time limited and based on addressing health and wellbeing needs.
 Identify and access multidisciplinary and specialist supports to address specific client issues.
 Assessment and management of risk issues, including timely documentation of the plan and escalation. 
 Monitor health outcomes and plan for the transition and exit from the program, ensuring appropriate long term community supports are in place on discharge. 
 Communicate effectively and professionally with a wide range of team members, key stakeholders and external service providers. 
 Assist/support and at times escort clients to medical and specialist appointments and enabling client appointments.
 Work in collaboration with the clients support workers
 Administer medications as per medical orders (RN's only)
 Communicate with clients in a respectful manner, and engage in verbal de-escalation where required
 Complete all Mandatory Training (Applied Suicide Intervention Skill Training, Basic Life Support, Outcome Measurement, Infection Control, Workplace Culture and Equity Training and Management of Aggression Training consistent with St. Vincent's policy. 
 Escalate concerns regarding mental or physiological deterioration according to escalation procedures
 Ensure all documentation and client records are completed and managed in a timely manner according to SVHM, and BHHP and procedures 
 Actively participate in supervision, professional development and performance review
 Complete annual clinical competencies.
 Act as a resource for staff within an identified area of expertise.
 Demonstrate leadership in quality initiatives, team processes and service development activities.

INCUMBENT OBLIGATIONS
 Perform duties of the position to best of their ability and to a standard acceptable to SVHM
 Comply with all SVHM policies, procedures, by laws and directions 
 Treat others with respect and always behave professionally and in accordance with the SVHM Code of Conduct.
 Only access confidential information held by SVHM when this is necessary for business purposes, maintaining the confidentiality of that information once accessed
 Participate in the annual SVHM performance review process
 Display adaptability and flexibility to meet the changing operational needs of the business
 Comply with applicable Enterprise Bargaining Agreement provisions
 Display a willingness to develop self and seek to improve performance
 Attend clinical orientation upon commencement
 Maintain clinical registration and any required indemnity cover
 Always work within approved scope of practice under supervision by more senior clinical staff as appropriate.
 Take personal responsibility for the quality and safety of work undertaken
 Take all necessary care and precautions when undertaking clinical procedures
 Complete annual clinical competencies
 Maintain skills and knowledge necessary to safely and skillfully undertake clinical work 
 Consult with peers and other experts and refer to other healthcare workers when appropriate and in a timely manner 
 Collaborate and clearly communicate with patients/clients and the healthcare team

Participate in clinical risk management and continuous quality improvement activities as part of day-to-day work 
 Ensure consumers receive information in an appropriate and accessible format
 Actively support consumers to make informed decisions about their treatment and ongoing care
 Ensure consumers are aware of their rights responsibilities and how to provide feedback
 Protect the health and safety of self and others, complying with all health and safety related policies, procedures and directions 
 Complete required Fire and Emergency Training annually
 Complete required Workplace Culture and Equity Training annually
 Attend general hospital orientation within 3 months of commencement
 As required, comply with fit-testing and PPE requirements

INCUMBENT CAPABILIITY REQUIREMENTS (Level 2)
The incumbent of this position will be expected to possess the following core capabilities:

• Capability Demonstrated behaviour

• Personal Personal effectiveness Takes responsibility for accurate, timely work results

• Learning Agility Identifies personal development needs and seeks information from a range of sources

• Outcomes Patient/Resident/client centred Strives to meet and exceed expectations, demonstrating sound judgement

• Innovation and Improvement Contributes to improvement by reviewing strengths and weaknesses of current processes

• Strategy Driving Results Manages own work load to deliver results

• Organisational Acumen Understands the interdependencies between units/departments

• People Working with and Managing others Takes responsibility for ensuring productive, efficient teamwork

• Collaboration Works collaboratively within and outside the team

SELECTION CRITERIA
ESSENTIAL REGISTRATION, LICENSE OR QUALIFICATION REQUIREMENTS
 Current nursing or Allied Health registration with AHPRA 
 Minimum 3 years' experience in relevant acute/community setting Police Check 
 Drivers Licence 

OTHER ESSENTIAL REQUIREMENTS
 Demonstrated ability to:
- Conduct nursing or allied health specific assessments and develop care plans that address 
physical, psychosocial and functional aspects of the client;
- Deliver all required aspects of care in line with established competencies.
- Operate within a "patient centred care" framework;
- Facilitate team outcomes in a multidisciplinary environment;
- Provide support and leadership to junior staff;
- Communicate effectively, with patients and nursing staff;
- Utilise sound written and verbal communication skills;
- Prioritise tasks and activities as delegated;
- Excellent organisational and time management skills
 Responsibility for own professional development
 Commitment to:
- The Values and Health Care Philosophy of St Vincent's Health Australia;
- Occupational Health and Safety and Quality Improvement Principles

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit or get in contact at

View Reconciliation Action Plan

View Code of Conduct